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Schița de curs
- Tipuri de clienți și relații cu clienții existente
- „Organizația simpatică”
- Setul de instrumente CRM
- Identificarea oportunităților de vânzare încrucișată
- Realizarea CRM
- Planuri individuale de acțiune pentru îmbunătățirea rezultatelor
7 ore
Mărturii (3)
Joe a fost grozav, foarte captivant și își cunoștea foarte bine meseria. O sesiune grozavă, vă mulțumesc din nou!
Cerys - Urenco
Curs - Customer Relationship Management (CRM)
Tradus de catre o masina
It was a very informative session and we came away with lots of useful improvement ideas to implement within our business. Joe was engaging and led discussions and activities well - the activities and topics covered were really interesting and we all learned a lot. It was a course that was also applicable to and useful for everyone, as there were a range of people in the room.
Emily Ferris - Urenco
Curs - Customer Relationship Management (CRM)
It gave me a new perspective on CRM the last time I had training on this was 10 years ago and this was a brilliant opportunity to refresh and see some new skills
