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Course Outline
I. Requirements of ISO 19011:2018
1. Purpose and scope of the standard
2. Differences between the 2018 edition and previous editions
II. Principles of effective and reliable audit according to ISO 19011:2018
1. Audit Levels
2. Process approach to the audit process
3. Compliance audit as part of the management system
4. PDCA Cycle
5. Implementation timeline
6. Case study
7. Good practices
III. Discussion and summary
Requirements
Audience
- Internal and lead auditors
- Anyone interested in the topic
14 Hours