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 Duration 7 hours

Course Outline

Module 1: Introduction to AI and Microsoft 365 Copilot

  • What is generative AI and how Copilot works
  • The difference between Copilot and classic search engines
  • The Microsoft 365 Copilot ecosystem
  • How Copilot uses organisational data (Microsoft Graph)
  • AI limitations: hallucinations, context, and accuracy
  • Principles of responsible usage

Module 2: EU AI Act and Responsible Use of Copilot

  • Introduction to the EU AI Act
  • Risk levels and relevant examples
  • User responsibilities
  • Data confidentiality and sensitive information
  • Information that should not be entered into Copilot
  • Verifying and validating AI-generated responses
  • The impact of AI on business processes

Module 3: Efficient Prompting for Microsoft Copilot

  • Anatomy of an efficient prompt
  • Role, context, objective, and format
  • Prompts for summarisation, analysis, and content creation
  • Refinement and iteration techniques
  • Common mistakes and optimisation methods

Module 4: Microsoft Copilot in Daily Work

Outlook

  • Drafting and summarising emails
  • Inbox management
  • Automated replies

Word

  • Document creation
  • Rewriting and enhancement
  • Document summarisation

Excel

  • Data analysis
  • Formulas and explanations
  • Identifying trends
  • Visualisations and reports

PowerPoint

  • Generating presentations
  • Structuring content
  • Enhancing slides

Teams

  • Summarising meetings
  • Extracting action items
  • Automated follow-up

Requirements

    Requirements:

    • An active Microsoft 365 Copilot licence.
    • A Microsoft 365 Business or Enterprise account with Copilot enabled.
    • No technical or programming knowledge required.

    Audience

    This course is designed for:

    • Professionals who use Microsoft 365 in their daily work and wish to increase their productivity with Microsoft Copilot.
    • Managers and Team Leaders looking to optimise workflows and decision-making processes using AI.
    • Specialists in HR, Finance, Sales, Marketing, Procurement, Operations, and other business functions.
    • Business Analysts and professionals involved in analysis, reporting, and documentation.
    • Executive and administrative assistants managing a high volume of information and communication.
    • Organisations implementing Microsoft 365 Copilot that aim to promote efficient, responsible, and compliant usage in line with the EU AI Act provisions.

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