Course Outline
Foundations, Social Engineering, and the Operational Environment
Core Cybersecurity Concepts for Employees
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Threat landscape introduction: Defining cybersecurity and understanding why every employee plays a critical role.
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Digital hygiene and credential management: Developing strong passwords, leveraging password managers, and adhering to the unique credential principle for each service.
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Clear desk and clear screen protocols: Ensuring physical information security within office spaces.
Phishing and Social Engineering – Threat Identification
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The psychology of attacks: Understanding social engineering and why cybercriminals exploit urgency, fear, or authority (e.g., CEO Fraud, BEC).
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Dissecting phishing: Analyzing message headers, hidden hyperlinks, and malicious attachments (using exercises based on genuine examples).
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Alternative attack vectors: Vishing (voice-based phishing) and Smishing (SMS-based phishing).
Securing Remote and Mobile Operations
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Network security: Understanding the risks of public Wi-Fi (in cafes, transit) and the correct application of VPNs.
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Device safeguards: Implementing disk encryption, screen locks, and avoiding unverified USB drives.
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Bring Your Own Device (BYOD) policy: Guidelines for using personal smartphones for business and maintaining data separation.
Tools, Regulatory Compliance, and Incident Management
Cybersecurity within the Microsoft 365 Ecosystem
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Authentication and verification: Practical implementation of Multi-Factor Authentication (MFA/2FA) for secure account access.
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Secure data exchange: Managing file and folder permissions in OneDrive and SharePoint (avoiding unrestricted "anyone with the link" access).
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Collaboration security: Safeguarding Microsoft Teams usage (managing external guest invites and controlling shared file visibility).
Personal Data Protection and GDPR Application
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Data classification: Distinguishing between public, confidential, sensitive, and personal data.
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GDPR in daily workflows: Identifying common errors that lead to personal data breaches (such as misdirected emails or failure to use BCC).
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Data lifecycle management: Protocols for securely transferring information to third parties and permanently destroying documents.
Security Incident Response
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Identifying incidents: Recognizing breaches (lost devices, ransomware encryption, or accidental phishing link clicks).
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Reporting workflows: Determining who to notify and the required timelines (roles of the IT Helpdesk, Security Representative, and Data Protection Officer).
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Reaction protocols: Immediate network disconnection, maintaining composure, and strictly avoiding unauthorized troubleshooting or evidence deletion.
Requirements
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Familiarity with basic computer operations and web browsers.
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Routine engagement with standard office tools, including email clients, messaging applications, and document processing software.
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No specialized IT background is necessary – all technical concepts are presented through the context of business value and everyday operational processes.
Target Audience
- All administrative and office staff, as well as mid-level managers, across all departments.
- Strongly recommended for hybrid or fully remote professionals.
- Regular users of the Microsoft 365 ecosystem.
Testimonials (3)
Experience sharing, it's teacher's know-how and valuable.
Carey Fan - Logitech
Course - C/C++ Secure Coding
get to understand more about the product and some key differences between RHDS and open source OpenLDAP.
Jackie Xie - Westpac Banking Corporation
Course - 389 Directory Server for Administrators
the knowledge of the trainer was very high - he knew what he was talking about, and knew the answers to our questions
