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Duration 14 hours
Course Outline
Introduction
- Defining eCommerce fraud
Evolution of eCommerce Fraud
- Reviewing historical fraud incidents over the last few decades.
- Identifying prevalent fraud patterns observed in current markets.
Categories of eCommerce Fraud
- True Fraud, Friendly Fraud, Phishing, Refund Fraud, and Card Testing.
- Key statistics and illustrative case studies.
Formulating an Anti-Fraud Strategy
Evaluating Your Organization's Current State
Tackling Various Aspects of Fraud Prevention
Identity Verification
Identifying Credit Card Fraud
Methods for Fraud Detection
Handling Recurring Payments
Screening for Fraudulent Activity
Aligning Teams and Securing Buy-in for New Initiatives
Measuring Outcomes
Adapting to Evolving Requirements
Key Takeaways and Closing Remarks
Requirements
- A foundational grasp of eCommerce dynamics and digital payment systems.
Intended Audience
- Managers responsible for establishing and enforcing security policies and controls.
Testimonials (1)
The trainer did not leave a single minute unexploited! He was up a storm throughout every lesson and provided much material for whatever he dealt with.
