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Course Outline

The AI Revolution — Understanding Generative AI

  • Introduction to Artificial Intelligence and Generative AI.
  • Distinguishing Generative AI from traditional AI systems.
  • High-level overview of how Generative AI operates.
  • Overview of common Generative AI capabilities and use cases.
  • Review of AI-generated text, images, code, and other content types.
  • The impact of Generative AI on workplace productivity.
  • Identifying opportunities to integrate AI into everyday workflows.
  • Practical exercise: Exploring Generative AI capabilities.

Practical Prompting and AI Use Cases

  • Introduction to prompt engineering.
  • Understanding the anatomy of an effective prompt.
  • Techniques for providing context, instructions, constraints, and examples.
  • Crafting clear and specific prompts.
  • Common prompting errors and strategies for improving results.
  • Iterative prompting and refining AI-generated responses.
  • Practical workplace use cases:
    • Drafting and enhancing emails.
    • Summarizing documents and key information.
    • Brainstorming and ideation.
    • Creating and restructuring content.
    • Extracting and organizing data.
    • Generating plans, checklists, and strategic ideas.
  • Live demonstrations and guided practice sessions.
  • Hands-on exercises in a live-lab environment.

The Safe User — Security, Privacy, and Responsible AI

  • Understanding AI-generated inaccuracies and "hallucinations".
  • Recognizing limitations and verifying AI-generated information.
  • Best practices for data privacy and handling confidential information.
  • Identifying data leakage risks.
  • Defining information that should never be input into AI tools.
  • Security risks specific to Generative AI.
  • Ethical considerations and responsible AI usage.
  • Detecting bias and potentially harmful AI-generated content.
  • Practical guidelines for safe and responsible AI interaction.
  • Scenario-based exercises: Differentiating between safe and unsafe AI practices.
  • Q&A and open discussion.

Putting Generative AI into Practice — Summary and Action Plan

  • Review of key Generative AI concepts.
  • Recap of effective prompting principles.
  • Identifying high-value AI opportunities within participants' daily work.
  • Developing a personal AI usage plan.
  • Reinforcing key security and responsible-use principles.
  • Final practical exercise and group discussion.
  • Questions and answers.

Requirements

  • A basic understanding of internet usage

Audience

  • All professionals interested in the fundamentals of generative AI
 4 Hours

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