Thank you for sending your enquiry! One of our team members will contact you shortly.
Thank you for sending your booking! One of our team members will contact you shortly.
Course Outline
What is Data-Informed Decision-Making?
- Core definitions and distinctions: data-informed versus data-driven
- Examples of data-informed decisions within public administration
- Premier sources of evidence in governmental contexts
Accessing and Assessing Data
- Pinpointing relevant metrics, indicators, and reports
- Assessing the reliability and completeness of data
- Understanding data provenance and inherent limitations
Asking the Right Questions
- Structuring decisions and defining information requirements
- Key inquiries for data teams, analysts, or dashboard interfaces
- Clarifying objectives before analyzing the data
Understanding What the Data Reveals
- Interpreting tables, visualizations, and dashboards
- Differentiating between correlation and causation
- Identifying gaps, anomalies, and biases
Applying Data to Real Decisions
- Utilizing evidence to support or refine policy recommendations
- Evaluting tradeoffs and risks when working with incomplete data
- Documenting rationale in memos, briefs, or presentations
Communicating and Defending Decisions
- Data storytelling tailored for non-technical stakeholders
- Embedding transparency into recommendations
- Addressing challenges or scrutiny with solid evidence
Summary and Next Steps
Requirements
- General background in public policy, program delivery, or service management
- Familiarity with government procedures or decision-making processes
- Ability to interpret charts, reports, and key performance indicators
Audience
- Policy and program analysts
- Public administrators and managers
- Government decision-makers and strategic planners
7 Hours
Testimonials (2)
Doing Exercise
Joe Pang - Lands Department, Hong Kong
Course - QGIS for Geographic Information System
Hands-on examples allowed us to get an actual feel for how the program works. Good explanations and integration of theoretical concepts and how they relate to practical applications.
