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 Duration 7 hours

Course Outline

Defining Data-Informed Decision-Making

  • Core definitions and distinctions: data-informed vs. data-driven
  • Examples of data-informed decisions within public administration
  • Common sources of evidence in government contexts

Accessing and Evaluating Data

  • Identifying relevant metrics, indicators, and reports
  • Assessing the reliability and completeness of data
  • Understanding data provenance and limitations

Formulating the Right Questions

  • Framing decisions and defining information needs
  • Determining what to ask of data teams, analysts, or dashboards
  • Clarifying objectives before engaging with data

Interpreting Data Insights

  • Analyzing tables, visualizations, and dashboards
  • Distinguishing between correlation and causation
  • Identifying gaps, anomalies, and biases

Applying Data to Real-World Decisions

  • Using evidence to support or refine policy recommendations
  • Weighing tradeoffs and risks when data is incomplete
  • Documenting rationale in memos, briefs, or presentations

Communicating and Justifying Decisions

  • Using data storytelling for non-technical stakeholders
  • Building transparency into your recommendations
  • Responding to challenges or scrutiny with evidence

Conclusion and Next Steps

Requirements

  • General experience in public policy, program delivery, or service management
  • Familiarity with government processes or decision-making workflows
  • Confidence in interpreting charts, reports, or key performance indicators

Target Audience

  • Policy and program analysts
  • Public administrators and managers
  • Government decision-makers and strategic planners

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