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Course Outline

Business Goals, Objectives
Business Basics from a Purely Business Perspective

  • Business fundamentals,
  • Strategy
  • Planning and goal-setting
  • Project management
  • Marketing
  • Staffing
  • Finance

Business Process Concepts and Fundamentals
Core Aspects of Business Processes:

  • Identifying (discovering) business processes
  • Key characteristics of processes
  • As-is process vs. to-be process
  • Hierarchy of business process modeling
  • Aligning business processes with goals and objectives

Business Process Management Concepts and Fundamentals
Core Principles of Business Process Management:

  • Functional vs. process-centric enterprise structures
  • Approaches to process management
  • Advances in process management
  • Roles and responsibilities of stakeholders
  • Tools that enable process management

Business Motivation Modeling
Business Modeling Fundamentals - Components of the Business Motivational Model:

  • Business vision
  • Goals and objectives
  • Means and ends
  • Mission
  • Strategies and tactics
  • Dimensions of business modeling

Business Process Modeling Concepts
Essentials of Business Process Modeling:

  • BPMN Basics
  • Definition and application of all BPMN elements within descriptive and analytic conformance subclasses
  • Activities;
  • Grouping model elements

Business Process Modeling Skills
Proficiency in Business Process Modeling:

  • Analysis of brief scenarios presented as BPMN diagrams or concise narratives
  • Utilization of BPMN elements found in descriptive and analytic conformance subclasses

Process Quality, Governance, and Metrics Frameworks
Familiarity with Industry Reference Models and Quality, Metrics, and Governance Frameworks:

  • Overview of various industry frameworks
  • APQC Process Classification Framework
  • SCOR
  • Value Chain Reference Model
  • Business Process Maturity Model (BPMM)
  • Six Sigma, Balanced Scorecard
  • COBIT
  • Sarbanes-Oxley

Requirements

A solid general understanding of business processes.

 28 Hours

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