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Course Outline
Introduction to OpenUEM
- Overview of endpoint management and OpenUEM capabilities.
- Understanding endpoint lifecycle and management concepts.
- Lab setup and preparing the test environment.
OpenUEM Installation & Configuration
- Installing OpenUEM server components.
- Deploying agents to Windows, macOS, and Linux devices.
- Configuring network and security settings.
Endpoint Enrollment & Organization
- Registering endpoints into the OpenUEM console.
- Grouping and organizing devices for management.
- Defining roles and permissions for administrators.
Device Management Basics
- Deploying software and updates to managed devices.
- Configuring policies and compliance settings.
- Monitoring device health and activity.
Patch Management & Automation
- Scheduling updates and automated patch deployment.
- Testing and validating software deployment.
- Best practices for endpoint security and compliance.
Reporting & Troubleshooting
- Generating reports on device status and activity.
- Basic troubleshooting for common endpoint issues.
- Integrating monitoring alerts for proactive management.
Capstone Lab & Practical Exercises
- Hands-on lab: enrolling devices, deploying updates, and monitoring endpoints.
- Scenario-based exercises to reinforce learning.
- Review and discussion of lab results.
Summary and Next Steps
Requirements
- A foundational understanding of IT support concepts.
- Previous experience working with endpoint devices and operating systems.
- Familiarity with basic networking principles and device configuration.
Target Audience
- IT support staff.
- Technical helpdesk personnel.
- Junior system administrators.
14 Hours
Testimonials (2)
How trainer deliver knowledge so effectively
Vu Thoai Le - Reply Polska sp. z o. o.
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