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Course Outline

Introduction to Windows Admin Center

  • Overview of Windows Admin Center architecture and features
  • Establishing connections and managing Windows workstations
  • Exploring roles and capabilities for workstation administration

PowerShell Essentials for Technicians

  • PowerShell interface, syntax rules, and execution policies
  • Using cmdlets and pipelines for fundamental workstation management
  • Writing and executing basic PowerShell scripts

Remote Management and Automation

  • Leveraging PowerShell Remoting to administer remote workstations
  • Running remote commands via Windows Admin Center
  • Handling sessions, credentials, and security best practices

Utilizing WMI and CIM

  • Understanding the role of WMI and CIM in system administration
  • Retrieving system information from remote devices
  • Automating configurations and updates through WMI/CIM

Integration with Intune and Autopilot (User View)

  • Overview of Intune and Autopilot in workstation deployment and policy enforcement
  • Monitoring and validating device compliance and settings
  • End-user level troubleshooting and status reporting

Hands-On Lab: Remote Administration Scenarios

  • Executing PowerShell scripts to collect remote system data
  • Automating updates, reboots, and diagnostic tasks
  • Testing connectivity and resolving PowerShell Remoting issues

Best Practices and Security

  • Securing connections and managing user permissions
  • Identifying common pitfalls and troubleshooting strategies
  • Optimizing performance for remote management tasks

Summary and Recommended Next Steps

Requirements

  • Familiarity with Windows operating systems and workstation environments
  • Practical experience in daily computer support or IT operations
  • Basic knowledge of command-line interfaces

Target Audience

  • IT support technicians
  • Helpdesk and field service engineers
  • Technical personnel responsible for workstation management
 7 Hours

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