Course Outline
Module 1: Microsoft 365 Fundamentals and File Collaboration
Introduction to the Microsoft 365 Ecosystem
- Understanding the Microsoft 365 environment
- Overview of Outlook, Teams, OneDrive, SharePoint Online, and Excel
- Understanding how Microsoft 365 applications work together
Working with Files and Storage
- Local storage vs cloud storage concepts
- Understanding OneDrive and SharePoint Online differences
- Organising and managing files effectively
- Synchronising files across devices
Sharing Files and Permission Management
- File sharing methods and best practices
- Internal vs external sharing
- Permission management concepts
- Avoiding common collaboration mistakes
Practical Exercises
- Uploading and organizing files in OneDrive
- Creating shared folders and managing access rights
- Sharing files using different sharing methods
- Practical scenarios comparing local vs cloud storage
Module 2: Communication and Collaboration Using Teams and Outlook
Working with Microsoft Teams
- Understanding chats, teams, channels, and conversations
- Creating and managing Teams environments
- File collaboration within Teams
- Working effectively in shared workspaces
Meetings and Collaboration
- Scheduling meetings
- Joining and managing Teams meetings
- Recording meetings
- Sharing content during meetings
- Collaboration best practices
Managing Outlook and Calendars
- Managing email efficiently
- Calendar management fundamentals
- Scheduling Assistant usage
- Automatic replies (Out of Office)
- Shared mailboxes and collaboration workflows
- Creating and managing invitations
Practical Exercises
- Creating Teams spaces and channels
- Scheduling meetings and using Scheduling Assistant
- Recording and sharing meetings
- Working with shared mailboxes and calendar scenarios
Module 3: Security, Identity Management, and Best Practices
Passwords and Identity Management
- Password best practices
- Understanding Multi-Factor Authentication (MFA)
- Self-Service Password Reset (SSPR) process
- Managing account security responsibly
Information Security Awareness
- Recognising phishing attempts
- Working safely with links and attachments
- Safe communication practices
- Protecting company information
Using Microsoft 365 Effectively
- When to use Teams vs SharePoint vs OneDrive
- Common collaboration scenarios
- Choosing the correct tool for the task
- Building efficient digital workflows
Final Workshop and Practical Exercises
- End-to-end collaboration scenarios
- Team-based practical exercises
- Security challenge exercises
- Real-life workplace scenarios combining multiple tools
Requirements
To participate effectively in this course, participants should:
- Have basic computer literacy and experience with a Windows-based environment
- Be familiar with email, web browsers, and standard office applications
- Have access to an active Microsoft 365 account with the applications used during training (Outlook, Teams, OneDrive, SharePoint Online, Excel)
- Be able to log into their organizational Microsoft 365 environment before the training starts
- Bring a laptop or workstation with access to the required applications and stable internet connectivity (for virtual or hybrid delivery)
Testimonials (2)
Flexibility in the course delivery and the interactive approach. The trainer was open to questions, clarified doubts clearly and also considered participants suggestions during the sessions. The training was well structured and informative.
Soundarya Mohan - Mizuho Bank Europe N.V.
Course - Financial Analysis in Excel
the trainer's patience,
