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Duration 14 hours
Course Outline
Introduction to AI in HR
- An overview of AI capabilities relevant to HR, including LLMs, automation, and analytics.
- Common HR applications and areas of impact.
- Evaluating organizational readiness and defining the scope for AI pilots.
Responsible AI, Privacy, and Compliance in HR
- Foundations of data privacy and the handling of personal data in HR contexts.
- Addressing bias, fairness, and legal considerations in recruitment and performance evaluations.
- Establishing governance, approval processes, and documentation for HR AI projects.
Practical Prompting and Generative Workflows for HR
- Developing prompts for creating job descriptions, summarizing candidate screening, and drafting offer letters.
- Utilizing templates and prompt patterns for HR communications and policy drafting.
- Iterating, validating prompts, and implementing human-in-the-loop checks.
Automation and Process Design
- Creating end-to-end workflows that integrate LLMs, spreadsheets, and HRIS systems.
- Automating repetitive tasks such as interview scheduling, FAQ responses, and onboarding checklists.
- Introduction to integration patterns with APIs and low-code tools.
People Analytics and AI-Driven Decision Support
- Leveraging AI for workforce analytics, including attrition prediction, skills gap analysis, and personalized learning recommendations.
- Interpreting model outputs and communicating insights to key stakeholders.
- Establishing KPIs and measuring the ROI of AI initiatives in HR.
Change Management and Implementation Roadmap
- Forming cross-functional teams and developing stakeholder engagement strategies.
- Planning pilots, defining rollout phases, and training HR teams.
- Operational considerations: monitoring, maintenance, and continuous improvement.
Hands-on Workshop: Designing an AI-Enabled HR Use Case
- Group exercise: selecting a target problem, designing a solution, and creating corresponding prompts and workflows.
- Presentations and peer reviews incorporating ethical and operational feedback.
- Defining next steps and utilizing templates for pilot implementation.
Summary and Next Steps
Requirements
- Familiarity with fundamental HR processes and terminology.
- Proficiency in using spreadsheets and web-based applications.
- A keen interest in the practical and ethical application of AI within HR.
Target Audience
- HR Managers and HR Business Partners.
- Professionals in Talent Acquisition and People Operations.
- HR Analysts and People Analytics Specialists.
