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 Duration 21 hours (3 days)

Course Outline

🔹 Module 1 – Introduction to Dynamics 365 Business Central (BC)

  • Fundamentals of the Microsoft Dynamics 365 BC ERP solution
  • Core modules and system capabilities
  • Basic navigation and interface orientation

🔹 Module 2 – Warehouse Management Essentials in Business Central

  • WMS principles within an ERP framework
  • Configuring warehouse structures, zones, bins, and units of measure
  • Inbound and outbound workflows: receiving, storage, and dispatch
  • Inventory activities: cycle counting and internal transfers

🔹 Module 3 – Integrating Warehouse Insight

  • Introduction to Warehouse Insight and its BC connectivity
  • Configuration and operation using mobile devices and barcode scanners
  • Practical execution of tasks via handheld devices (Datalogic, Zebra, Honeywell)
  • Covered operations: receiving, picking, put-away, packing, and shipping
  • Uniform user experience across various warehouse setups

🔹 Module 4 – License Plating and Enhanced Traceability

  • Understanding License Plate Number (LPN) concepts
  • Creating and managing LPs for pallets, cartons, and containers
  • Label generation and archival reporting
  • Tracking mixed items using unique LPNs
  • Minimizing manual scanning efforts while improving reading accuracy

🔹 Module 5 – Equipment Calibration and Quality Assurance Support

  • Embedding quality control procedures within the WMS
  • Monitoring calibration schedules and equipment condition
  • Documenting inspections and non-conformities in the ERP
  • Generating alerts for maintenance and calibration requirements

🔹 Module 6 – Test Requests (ST) and Custom Operational Flows

  • Designing the Test Request (ST) process in Business Central
  • Streamlining approval workflows and notifications (optionally via Power Platform)
  • Utilizing dashboards and reports to monitor test and equipment status

🔹 Module 7 – Best Practices, Configuration, and Troubleshooting

  • Optimal strategies for warehouse and LPN setup
  • Defining user roles and access permissions
  • Version compatibility and upgrade planning (e.g., transition to v23)
  • Resolving common issues and troubleshooting strategies
  • Connecting with other Microsoft ecosystem tools (Power BI, Power Automate)

Conclusion and Future Steps

Requirements

  • Practical experience with ERP or WMS systems
  • Proficiency in inventory and warehouse operational processes
  • Familiarity with the Microsoft ecosystem (Power Platform, Power BI, etc.)

Target Audience

  • Warehouse managers and logistics specialists
  • ERP system administrators and consultants
  • Operations and quality assurance staff

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