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Duration 14 hours
Course Outline
Transformations When Decisions Become Model-Driven
- Transitioning from rule-based logic and human judgment to scored options.
- The velocity and scale of automated actions.
- Emerging failure modes and accountability voids.
Decision Inventory and Risk Tiering
- Creating a catalog of automated decisions.
- Analyzing impact, reversibility, and affected stakeholders.
- Defining risk tiers and corresponding control expectations.
- Assigning ownership for each decision class.
Accountability and Human Supervision
- Distinguishing between meaningful and nominal human review.
- Treating autonomy thresholds as governance decisions.
- Defining escalation pathways and response timelines.
- Identifying the accountable owner and sign-off process.
Decision Logging and Explainability
- Components of a defensible decision record.
- Retention of confidence scores, options, and context.
- Traceability of models and versions.
- Explaining decisions to customers or regulatory bodies.
Policy and Boundary Management
- Approved option sets and change control processes.
- Governance of thresholds and periodic reviews.
- Prohibited decisions and hard stops.
- Implementing policy as code alongside model output.
Regulatory Requirements
- Obligations under the EU AI Act for decision systems.
- Sector-specific regulations in finance, insurance, and health.
- Data protection standards and rights regarding automated decisions.
- Documentation and evidence of conformity.
Vendor, Licensing, and Provenance Risks
- Hosted decision APIs versus open-weight models.
- Licensing terms for derivative and embedded models.
- Supplier dependency and discontinuation risks.
- Weight integrity and version pinning.
Bias, Fairness, and Outcome Surveillance
- Outcome disparities across different groups.
- Proxy variables and the framing of options.
- Signals from appeals and complaints.
- Regular fairness assessments.
Incident Response for Erroneous Decisions
- Identifying systematic decision errors.
- Containing issues and suspending autonomy.
- Remediation measures and customer redress.
- Root cause analysis and control updates.
Assurance Review of Decision Layers
- Evidence typically required by auditors.
- Testing claims regarding accuracy and calibration.
- Sampling decisions and overrides.
- Reporting findings to the board of directors.
Requirements
- Exposure to AI or automation initiatives within an enterprise context.
- Knowledge of risk management, compliance, or audit workflows.
- Programming proficiency is not a prerequisite.
Target Audience
- Risk, compliance, and model risk officers.
- Internal auditors responsible for reviewing automated decisions.
- AI governance and data protection leads.
- Product owners with accountability for automated workflows.
- Architects integrating oversight mechanisms into agent systems.