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 Duration 14 hours

Course Outline

Transformations When Decisions Become Model-Driven

  • Transitioning from rule-based logic and human judgment to scored options.
  • The velocity and scale of automated actions.
  • Emerging failure modes and accountability voids.

Decision Inventory and Risk Tiering

  • Creating a catalog of automated decisions.
  • Analyzing impact, reversibility, and affected stakeholders.
  • Defining risk tiers and corresponding control expectations.
  • Assigning ownership for each decision class.

Accountability and Human Supervision

  • Distinguishing between meaningful and nominal human review.
  • Treating autonomy thresholds as governance decisions.
  • Defining escalation pathways and response timelines.
  • Identifying the accountable owner and sign-off process.

Decision Logging and Explainability

  • Components of a defensible decision record.
  • Retention of confidence scores, options, and context.
  • Traceability of models and versions.
  • Explaining decisions to customers or regulatory bodies.

Policy and Boundary Management

  • Approved option sets and change control processes.
  • Governance of thresholds and periodic reviews.
  • Prohibited decisions and hard stops.
  • Implementing policy as code alongside model output.

Regulatory Requirements

  • Obligations under the EU AI Act for decision systems.
  • Sector-specific regulations in finance, insurance, and health.
  • Data protection standards and rights regarding automated decisions.
  • Documentation and evidence of conformity.

Vendor, Licensing, and Provenance Risks

  • Hosted decision APIs versus open-weight models.
  • Licensing terms for derivative and embedded models.
  • Supplier dependency and discontinuation risks.
  • Weight integrity and version pinning.

Bias, Fairness, and Outcome Surveillance

  • Outcome disparities across different groups.
  • Proxy variables and the framing of options.
  • Signals from appeals and complaints.
  • Regular fairness assessments.

Incident Response for Erroneous Decisions

  • Identifying systematic decision errors.
  • Containing issues and suspending autonomy.
  • Remediation measures and customer redress.
  • Root cause analysis and control updates.

Assurance Review of Decision Layers

  • Evidence typically required by auditors.
  • Testing claims regarding accuracy and calibration.
  • Sampling decisions and overrides.
  • Reporting findings to the board of directors.

Requirements

  • Exposure to AI or automation initiatives within an enterprise context.
  • Knowledge of risk management, compliance, or audit workflows.
  • Programming proficiency is not a prerequisite.

Target Audience

  • Risk, compliance, and model risk officers.
  • Internal auditors responsible for reviewing automated decisions.
  • AI governance and data protection leads.
  • Product owners with accountability for automated workflows.
  • Architects integrating oversight mechanisms into agent systems.

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