Get in Touch

Course Outline

Foundations of Digital Intelligence

  • The role of digital intelligence within the public sector
  • Key elements: tools, literacy, data, and ethics
  • Digital competency frameworks and maturity models

Public Sector Applications

  • Instances of digital intelligence in policymaking and service delivery
  • Case studies from the health, transportation, education, and finance sectors
  • Key success factors and common challenges

Data Access and Visualization Tools

  • Utilizing dashboards to explore and present data
  • Engaging with government open data portals
  • Standard data visualization platforms: Power BI, Tableau, and Excel

From Data to Insights

  • Converting raw data into actionable decisions
  • Indicators, KPIs, and performance reporting
  • Identifying bias, gaps, and uncertainty within data

Communicating via Digital Intelligence

  • Evidence-based storytelling with data
  • Supporting senior decision-makers and key stakeholders
  • Ethical application of visualizations and digital narratives

Planning for Digital Maturity

  • Evaluating your current digital capabilities
  • Defining objectives for data literacy and tool adoption
  • Internal collaboration and upskilling strategies

Summary and Future Steps

Requirements

  • General knowledge of public sector information systems
  • Basic comprehension of digital tools and data management
  • Professional experience in roles involving program or policy analysis, reporting, or service delivery

Target Audience

  • Policy and program analysts
  • Digital transformation teams
  • Public sector professionals utilizing data for decision-making
 7 Hours

Number of participants


Price per participant

Testimonials (3)

Upcoming Courses

Related Categories