Course Outline
Introduction
• The current landscape of digital banking in Bulgaria and the region.
Value Creation Points
• Digital channels and mobile banking experiences.
• Digital lending: shifting from branch visits to rapid online processes.
• SME banking strategies.
Fintech and Banks
• Dynamics of competition and collaboration.
• Mutual learning opportunities: what banks can adopt from fintechs and vice versa.
Agile as a Transformation Enabler
• Insights derived from the trainer’s master’s research.
• Transitioning from project-based to product-based thinking.
Organization, People, and Culture
• Why technology alone is insufficient.
• The role of leadership and middle management.
Case Studies
• Analysis of transformations that succeeded and those that did not.
• Key lessons extracted.
Summary and Future Steps
Requirements
Prerequisites
• No prior experience with Agile or digital product management is necessary.
• A general understanding of financial services is advantageous.
Target Audience
• Managers and specialists within banks, insurance companies, and payment service providers.
• Teams at fintech companies.
• Consultants supporting the financial sector.
Testimonials (4)
How to manage business financials
surprise mtileni - Hatima Holdings (Pty) ltd
Course - Learning Xero
Good communication, open for discussion, kept it interesting and engaging
Ahmet Keyman - Keytrade AG
Course - Management Accounting and Finance for Non-Finance Professionals
Experience of the trainer and his way of conveying the content
Roggli Marc - Bechtle Schweiz AG
Course - FinOps
The trainer did not leave a single minute unexploited! He was up a storm throughout every lesson and provided much material for whatever he dealt with.