Leading Digital Transformation: Making Change Stick and Overcoming Resistance Training Course
Most digital transformations do not fail because of technology. They stall because people do not understand the purpose, fear losing status or competence, or quietly return to old habits after the launch. This instructor-led, live training (online or onsite) is aimed at intermediate-level managers, team leads and change leaders who wish to lead digital change that people support, not just tolerate.
By the end of this training, participants will be able to:
• Explain why most transformations stall and what really drives success.
• Recognise the real sources of resistance and address them early.
• Build a clear case for change with quick wins and visible sponsors.
• Choose and support change agents and engage middle managers.
• Measure adoption, not just delivery, and keep momentum after the launch.
Format of the Course
• Interactive lecture and discussion.
• Case studies from banks and the public sector.
• Practical work on a change plan for a participant's own initiative.
Course Customization Options
• To request a customized training for this course, please contact us to arrange.
This course is available as onsite live training in Romania or online live training.Course Outline
Introduction
• Why transformations fail: technology-first thinking, unclear purpose, change fatigue
Understanding Resistance
• Resistance as information
• What people really object to: status, competence, control
Leading the Change
• A clear "why", quick wins and visible sponsors
• Kotter's 8 steps and ADKAR in practice – and where they fall short
• Change agents and champions: lessons from the trainer's experience as Agile Champion in a bank
• Middle managers: the most important and most overlooked group
Making Change Stick
• Involving people early in designing new processes
• Measuring adoption, not just delivery
• Case studies from Bulgarian banks: what worked and what failed
Practice
• A short change and stakeholder plan for a participant's own initiative
Summary and Next Steps
Requirements
Prerequisites
• No prior knowledge of Agile or change management is required
• Experience working in or leading teams in an established organisation
Audience
• Managers and team leads
• Transformation, change and HR leads
• Product Owners and project managers driving change
• Leaders in banks, insurers, the public sector and corporates
Open Training Courses require 5+ participants.
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