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Duration 14 hours
Course Outline
Foundamentals of Enterprise AIOps Platforms
- Tracing the evolution of enterprise observability and AIOps.
- Assessing the role of Splunk, Moogsoft, and Dynatrace within the AIOps ecosystem.
- Comparative analysis of capabilities, including strengths, integrations, and key use cases.
Leveraging Splunk for AIOps
- Collecting metrics, logs, and events from various sources.
- Developing searches, dashboards, and alerts for immediate insights.
- Applying Splunk ITSI for anomaly detection and assessing service health.
Enhancing Operational Intelligence with Moogsoft
- Understanding the architecture and deployment of Moogsoft AIOps.
- Implementing noise reduction, deduplication, and alert correlation strategies.
- Automating and enriching incident workflows.
Achieving End-to-End Observability with Dynatrace
- Deploying OneAgent and auto-discovering services.
- Utilizing Davis AI for root cause analysis and predictive alerts.
- Monitoring cloud-native environments, SLOs, and service flow analytics.
Unifying Splunk, Moogsoft, and Dynatrace
- Managing cross-platform data integration and APIs.
- Establishing unified incident management and escalation protocols.
- Centralizing insights through dashboards and alert pipelines.
Architecting Scalable AIOps Workflows
- Implementing self-healing automation across various toolchains.
- Defining KPIs and reporting frameworks for AIOps performance.
- Ensuring governance, access control, and audit compliance.
Enterprise Case Studies and Scenarios
- Reviewing real-world applications in finance, telecommunications, and retail.
- Assessing the ROI derived from AIOps adoption.
- Planning phased rollouts and managing organizational change.
Concluding Summary and Future Steps
Requirements
- Prior experience operating IT maintenance or monitoring platforms.
- Familiarity with enterprise-level observability processes.
- Foundational knowledge of alerting mechanisms, metrics, and logging.
Target Audience
- IT managers overseeing service reliability.
- Teams dedicated to enterprise monitoring and observability.
- Infrastructure leaders and operations architects.