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 Duration 7 hours

Course Outline

Introduction to the EU AI Act

  • The objectives and scope of the regulation
  • Key definitions pertinent to end users
  • High-level obligations for both organizations and individuals

Deciphering Article 4: Prohibited AI Practices

  • The specific prohibitions in Article 4 and their rationale
  • Real-world examples of prohibited practices in workplace tools
  • Techniques for detecting potential violations in daily operations

Your Role and Responsibilities

  • Expected conduct when utilizing AI systems
  • The impact of individual actions on overall organizational compliance
  • Fundamentals of privacy and data handling for end users

Safe Utilization of AI Tools

  • Practical advice for interacting with chatbots, recommendation engines, and automated decision-making tools
  • Understanding AI limitations: identifying when human intervention is necessary
  • Strategies for avoiding and reporting biased or harmful outputs

Incident Reporting and Escalation Procedures

  • Defining what constitutes an incident or a suspected prohibited practice
  • The step-by-step process for reporting incidents
  • Necessary templates and types of evidence to collect

Record-Keeping and Evidence Management

  • Essential records that end users should maintain
  • Methods for completing basic logs and compliance checklists
  • Procedures for transferring records to auditors and compliance teams

Practical Scenarios and Hands-On Exercises

  • Interactive scenario: Detecting a prohibited practice in a simulated system
  • Exercise: Drafting an incident report and compiling supporting documentation
  • Group discussion: Effective responses to ambiguous AI results

Assessments and Certification

  • Brief knowledge check to verify comprehension
  • Practical task: Finalizing a sample incident report
  • Certificate of completion issued to participants meeting the pass criteria

Summary and Future Actions

Requirements

  • Basic familiarity with workplace technology
  • Knowledge of your organization’s IT and data usage policies
  • Openness to engaging in scenario-based learning activities

Target Audience

  • End users who regularly interact with AI systems
  • Operational staff tasked with adhering to AI usage procedures
  • Non-technical stakeholders who must be able to identify prohibited AI practices

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