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 Duration 14 hours

Course Outline

Fundamentals of Maximo Assignment Manager

  • Core purpose and functional capabilities of Assignment Manager
  • Role-specific workflows for dispatch and supervisory tasks
  • System navigation and key interface components

Managing Labor Availability

  • Creating labor records and defining qualifications
  • Monitoring availability status and absences
  • Interpreting labor utilization views

Configuring Crafts, Crews, and Shifts

  • Establishing crafts and defining skill levels
  • Assembling crews and managing composition
  • Administering shift calendars and work periods

Allocating Work via GS and Scheduler

  • Introduction to Graphical Scheduling and Scheduler utilities
  • Selecting specific work orders for allocation
  • Ensuring synchronization across scheduling applications

Executing Daily Planned Schedules

  • Dispatching work orders to field technicians
  • Tracking task progress and status transitions
  • Modifying assignments during daily operations

Handling Work Blocking, Reassignments, and Exceptions

  • Detecting and resolving work conflicts
  • Reassigning tasks in response to resource fluctuations
  • Managing unforeseen disruptions or delays

Practical Operational Scenarios

  • Replicating a realistic dispatch cycle
  • Balancing workload distribution among labor and crews
  • Addressing urgent operational priorities

Practical Exercises Using BART Sample Work Orders

  • Utilizing imported BART datasets
  • Implementing assignment workflows from start to finish
  • Conducting scenario-driven troubleshooting

Conclusion and Path Forward

Requirements

  • Foundational knowledge of maintenance operations
  • Practical experience with work management workflows
  • Basic familiarity with scheduling principles

Target Audience

  • Foremen
  • Supervisors
  • Dispatch personnel

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