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Course Outline
Module 1: ISO 9001 – Interpreting the Standard
- Introduction to the principles of Quality Management.
- Overview of the ISO 9001 structure and key clauses.
- Essential terminology and definitions.
- Implementing the process approach and risk-based thinking.
- In-depth analysis of ISO 9001:2015 requirements.
- Applying requirements to practical business situations.
- Guidance on documentation and implementation.
Module 2: ISO 9001 – Internal Auditor Training
- Defining the role and responsibilities of an internal auditor.
- Strategies for audit planning and preparation.
- Conducting effective opening and closing meetings.
- Mastering interviewing techniques and evidence collection.
- Classifying and reporting nonconformities.
- Writing clear and actionable audit reports.
- Managing corrective action follow-ups.
- Participating in practical audit simulations (case study-based).
Module 3: ISO 27001 – Interpreting the Standard
- Understanding the fundamentals of Information Security Management Systems (ISMS).
- Key concepts and guiding principles of ISO 27001.
- Detailed walkthrough of ISO 27001:2022 clauses and Annex A controls.
- Methodologies for risk assessment and treatment.
- Preparing the Statement of Applicability (SoA) and meeting documentation requirements.
- Addressing implementation challenges and adopting best practices.
Module 4: ISO 27001 – Internal Auditor Training
- Applying auditing techniques to information security controls.
- Planning and executing ISMS internal audits.
- Gathering evidence in digital environments.
- Reporting information security nonconformities.
- Managing follow-up activities and driving continual improvement.
- Engaging in audit roleplays based on realistic ISMS scenarios.
Summary and Next Steps
Requirements
- Foundational understanding of business processes.
- Basic familiarity with quality management or information security concepts.
- A genuine interest in compliance, auditing, or management systems.
Target Audience
- Quality assurance professionals.
- Information security managers.
- Internal auditors and compliance officers.
21 Hours
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