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Duration 7 hours
Course Outline
Conceptual Foundations
- The Value of Kaizen
- Kaizen and Management
- Kaizen and Total Quality Control (TQC)
- Kaizen and Suggestion Systems
- Kaizen and Competition
- Process-Oriented vs. Outcome-Oriented Management
East-West Comparison
- Kaizen and Innovation
- Kaizen and Metrics
From Total Quality Control to Kaizen
- Quality Control—Managing People’s Quality
- Quality Control Methods: A Comparison of Japan and the West
- Adhering to the PDCA Cycle
- Kaizen at the Grassroots Level
Practical Application
- Management-Led Kaizen
- Implementing Kaizen
- Team-Led Kaizen
- Individual-Led Kaizen
Management Strategies
- Cross-Functional Management
- Policy Deployment
- Quality Deployment
- Total Productive Maintenance
Problem-Solving Methodologies
- Problems in Management
- Kaizen Activities and Labour Relations
- Labour and Management: Adversaries or Allies?
- Commitments from Senior Leadership
Transforming Corporate Culture
- Customers: The Ultimate Judges of Quality
- Transforming Corporate Culture Through Supplier Relationships: Challenges Facing the West
Case Studies
Requirements
None.
Testimonials (2)
Maintenance and improvement
Kunsang chomphel - Tsubaki of Canada Limited
Course - KAIZEN
Improving oneself and company
