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Course Outline

1. Introduction to UAT

Learning Objectives:

  • Gaining a clear understanding of the UAT concept

  • Appreciating the significance of UAT within the software development lifecycle

Content:

  • Defining UAT and its importance

  • Positioning UAT within the SDLC framework

  • Distinguishing UAT from other testing phases

  • Quiz

  • Practical exercises

2. UAT Components

  • Test environments (overview, typical challenges, and checklists)

  • Test data (classification and preparation methods)

  • Test scenarios (types and structural elements)

  • Defects (definition, reporting protocols, and prioritization)

  • Quiz

3. UAT Planning

Learning Objectives:

  • Comprehending the various stages involved in UAT preparation

Content:

  • Establishing the UAT scope and testing goals

  • Identifying key stakeholders and defining roles

  • Setting up the test environment and preparing test data

  • Defining entry and exit criteria

  • Practical exercise

  • Quiz

  • Q&A

4. UAT Execution

Learning Objectives:

  • Understanding the testing workflow

  • Collaborating effectively with development teams

Content:

  • The process of executing tests

  • Documenting test results and identified defects

  • Communication and collaboration strategies

  • Managing testing cycles

  • Quiz

  • Q&A

5. UAT Completion and Reporting

Learning Objectives:

  • Defining success criteria

  • Drafting the final report

Content:

  • Criteria for completion

  • Creating reports and summaries

  • The sign-off and handover procedure

  • Quiz

  • Q&A

6. Tools and Templates

Learning Objectives:

  • Becoming proficient with UAT tools

  • Utilizing templates effectively

Content:

  • Overview of frequently used tools (Jira for testing, Excel templates, TestRail, HP ALM)

  • Template examples for test cases, defects, and reports

  • Practical exercise: completing a UAT cycle using the introduced tools

  • Quiz

  • Q&A

7. UAT Challenges and Best Practices

Learning Objectives:

  • Handling ambiguous requirements

  • Ensuring comprehensive test coverage

Content:

  • Common challenges (communication issues, test environment constraints)

  • Best practices

  • Avoiding typical UAT pitfalls

  • Quiz

  • Q&A

8. Review and Final Discussion

Learning Objectives:

  • Consolidating the material covered and reinforcing knowledge through review

Content:

  • Conclusions and summary

  • Final assessment

  • Q&A

Requirements

A laptop with internet connectivity

Participants will gain more from the course if they possess a foundational understanding of the business processes, applications, or systems they interact with.

No background in programming, software development, or advanced technical concepts is required.

Audience: Business users of the application, Product Managers, Team Leaders, Technical Support teams, Business Analysts, and QA teams working closely with business stakeholders.

 14 Hours

Number of participants


Price per participant

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