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 Duration 28 hours

Course Outline

1. GUIDING PRINCIPLES

Core principles of user-centered design

Introduction to ISO 9241 as a key standard in usability

Distinguishing between usability and user experience

Identifying user needs and goals with confidence

2. USER RESEARCH

Defining the proper components of use

Designing interviewing techniques for target audiences

Distinguishing between observation and interpretation

Collecting and analyzing high-quality user data

Developing effective research techniques and methods

3. ILLUSTRATING THE CONTEXT OF USE

Identifying potential users of your product or system

Creating product personas and interpreting their needs

Explaining Hick’s Law regarding the relationship between interface choices and cognitive load

Managing and stating the elements of user stories

4. MEASURING USABILITY

Defining usability through effectiveness, efficiency, and satisfaction

Using behavioral data to evaluate design ideas

Selecting design alternatives via A/B testing methods

Understanding the value of iterative design

5. INFORMATION ARCHITECTURE

Structuring a coherent experience from unorganized information

Establishing a smooth flow between users and products or services

Organizing, structuring, and labeling content, functions, and features

Comparing implementation, mental, and conceptual models

6. INTERACTION DESIGN

Describing various user interface design patterns with confidence

Selecting appropriate interactive controls for user interface design

Defining the concept of progressive disclosure

Distinguishing between interaction design and information architecture

Recognizing the importance of consistency in user interface design

7. VISUAL DESIGN

Creating user interface designs that leverage universal visual design principles.

Identifying effective and ineffective page layouts

Selecting appropriate interactive controls for user interface design

Enhancing research insights using eye-tracking methodologies

8. INTERFACE PROTOTYPING

Selecting between different prototyping types, such as paper and digital

Describing the differences between prototypes and sketches

Evaluating multiple design solutions before committing to a specific one

Practically sketching paper prototypes

9. USABILITY EVALUATION

Recalling Jacob Nielsen’s usability heuristics and other key usability principles

Identifying various types of usability evaluation

Recording data from usability evaluations

Evaluating system usability by applying usability heuristics.

Requirements

No prior specific requirements are necessary to enroll in this course.

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