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Course Outline

1. GUIDING PRINCIPLES

Core principles of user-centered design.

An introduction to ISO9241 as a key standard in the field of usability.

Clarifying the distinctions between usability and user experience.

Confidently identifying user needs and goals.

2. USER RESEARCH

Identifying the essential components of use.

Developing methods for interviewing target audiences.

Defining the difference between observation and interpretation.

Gathering and analyzing high-quality user data.

Developing research techniques and methodologies.

3. ILLUSTRATING THE CONTEXT OF USE

Identifying potential users of your product or system.

Creating product personas and interpreting their needs.

Clarifying Hick’s Law principle, which describes the relationship between the number of choices in a user interface and cognitive load.

Stating and managing the elements of user stories.

4. MEASURING USABILITY

Defining usability in terms of effectiveness, efficiency, and satisfaction.

Utilizing behavioral data to identify effective and ineffective design ideas.

Selecting between design alternatives using A/B testing methods.

Explaining the value of iterative design.

5. INFORMATION ARCHITECTURE

Creating a structured experience from unorganized information.

Developing a proper flow between a user and a product or service.

Organizing, structuring, and labeling content, functions, and features.

Contrasting implementation models, mental models, and conceptual models.

6. INTERACTION DESIGN

Confidently describing various user interface design patterns.

Selecting the appropriate interactive control in a user interface design.

Easily defining the concept of progressive disclosure.

Stating the difference between interaction design and information architecture.

Defining the importance of consistency in user interface design.

7. VISUAL DESIGN

Creating user interface designs that leverage universal principles of visual design.

Identifying good and poor page layouts.

Selecting the appropriate interactive control in a user interface design.

Enhancing your research insights using eye-tracking methodology.

8. INTERFACE PROTOTYPING

Choosing between different types of prototyping, such as paper and electronic formats.

Describing the differences between prototypes and sketches.

Identifying multiple distinct design solutions before settling on a specific one.

Practically sketching paper prototypes.

9. USABILITY EVALUATION

Recalling Jacob Nielsen’s Usability heuristics and other usability principles.

Stating the different types of usability evaluation.

Recording data from usability evaluations.

Evaluating the usability of systems by applying usability heuristics.

Requirements

There are no specific prerequisites for attending this course.

 28 Hours

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