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Course Outline
Introduction
- Automation philosophy and principles / What is Visual TOM?
- Visual TOM compared to traditional schedulers
- Overview of Visual TOM features and platform architecture
- IT automation & orchestration within hybrid environments
Understanding Visual TOM
- The lifecycle of an automated IT task
- How Visual TOM integrates across various systems and environments
Deployment & Installation
- Selecting the appropriate deployment architecture
- Installing core Visual TOM components (server, agents)
- Managing processes, services, and directories
Environment Configuration
- Establishing system prerequisites and network access requirements
- Configuring user roles and access permissions
- Setting up web access and portal configurations
Designing & Orchestrating Workflows
- Basics of the graphical designer and drag-and-drop workflow creation
- Defining schedules, constraints, and event triggers
- Handling notifications, escalations, and acknowledgements
Monitoring, Dashboards & Self-Service
- Utilizing visual dashboards for operational insights
- Configuring self-service portals for business users
Troubleshooting & Administration
- Level-I and Level-II production support procedures
- Working with logs, diagnostic tools, and service stability checks
Integrations & Extensions
- REST APIs and automation triggers
- Example integrations (CI/CD, job as code)
Summary and Next Steps
Requirements
- Familiarity with IT operations concepts and workflow automation principles.
- Hands-on experience in system administration (Windows and/or Linux).
- Basic scripting or job scheduling experience is preferred.
Audience
- IT Production and Automation Engineers
- Workflow and Orchestration Specialists
- Systems Administrators and Integrators
21 Hours
Testimonials (1)
real life examples
