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 Duration 7 hours

Course Outline

Foundations of Artificial Intelligence

  • Defining AI: capabilities and limitations
  • Core concepts: automation, machine learning, and natural language processing
  • Real-world examples of AI tools in business operations

AI Applications in the Workplace

  • Advantages of AI in administrative and analytical functions
  • Popular productivity tools (ChatGPT, Copilot, Bard, etc.)
  • Case studies in finance, logistics, and management support

Practical ChatGPT Usage

  • Drafting professional emails and business reports
  • Condensing information and creating meeting summaries
  • Ideation and brainstorming using effective prompts

Enhancing Productivity with Microsoft Copilot

  • Connecting Copilot with Microsoft 365 suites (Word, Excel, Outlook)
  • Streamlining document generation and data analysis
  • AI-assisted collaboration during meetings and presentations

Automation and Prompt Engineering

  • Crafting precise prompts for high-quality AI outputs
  • Building automation workflows using natural language commands
  • Optimizing repetitive administrative processes

Ethical AI and Data Protection

  • Recognizing AI constraints to prevent over-reliance
  • Managing sensitive information and ensuring privacy compliance
  • Adhering to ethical AI usage and corporate policies

Practical Workshops

  • Scenario-based tasks using ChatGPT and Copilot
  • Collaborative exercises to spot automation potential
  • Developing a strategic plan for responsible AI integration

Recap and Future Actions

Requirements

  • Foundational knowledge of standard office software and digital platforms
  • Regular use of digital communication tools in daily work activities
  • A proactive interest in enhancing efficiency through technology

Target Audience

  • Business and non-technical personnel (including finance, logistics, administration, and trading teams)
  • Managers and team leaders
  • Professionals aiming to utilize AI tools with efficiency and safety

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