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Course Outline

Defining Business Analysis

Overview of the business analysis discipline

  • Key roles and responsibilities
  • Differentiating between business analysis and other related fields

Introducing the business analysis framework

  • The framework and the Business Analysis Body of Knowledge® (BABOK®)
  • Industry best practices from the International Institute of Business Analysis (IIBA®)

Capturing Business Requirements through Elicitation

Gathering business needs at the organizational or departmental level

  • Conducting needs analysis
  • Selecting the most appropriate elicitation techniques
  • Soliciting enterprise-level contextual analysis using strategic, tactical, and operational tools

Identifying the nine elicitation techniques

  • Validating the necessary steps for information gathering
  • Documenting and confirming elicitation outcomes

Conducting Enterprise Analysis

Analysing the business landscape

  • Categorizing and prioritizing business needs and issues using affinity diagrams
  • Evaluating business capabilities and gaps

Detecting problems and finding opportunities

  • Uncovering root causes of problems
  • Identifying opportunities for growth
  • Defining elements of the initial solution scope
  • Creating action-oriented business initiatives to address business needs and opportunities

Measuring the feasibility of options

  • 2x2 analysis grid
  • Prioritization matrices
  • Forecasting project benefits and costs

Documenting critical project parameters

  • Establishing SMART project objectives
  • Specifying key project elements and deliverables

Planning and Monitoring the Business Analysis Process

Planning for requirements analysis

  • Documenting assumptions, ground rules, and templates
  • Creating a requirements development plan to guide and manage the process
  • Developing the communication plan

Performing stakeholder analysis

  • Identifying key stakeholders
  • Evaluating the impact stakeholders have on the project

Developing a change management process

  • Establishing a baseline for your plan
  • Adhering to the defined change management process
  • Managing the change control process

Managing and Communicating Requirements

Analysing requirements

  • Validating, prioritizing, and organizing requirements
  • Defining the requirements document
  • Mapping key relationships using traceability

Executing the communication plan

  • Addressing common pitfalls typically encountered during requirements development
  • Validating the requirements document with key stakeholders
  • Managing stakeholder agreement and conflict

Assessing and Validating Solutions

Allocating requirements

  • Optimizing business value
  • Evaluating dependencies between individual requirements

Assessing organisational readiness

  • Identifying organisational capability gaps
  • Defining business and technical organisational impacts

Developing Business Analysis Competencies

  • Going beyond the mechanics of analysis
  • Applying the IIBA® Business Analysis Competency framework

Requirements

This course is suitable for individuals seeking a comprehensive understanding of the core tasks and techniques in business analysis, as well as for professionals who need to efficiently evaluate business options and outcomes.

 21 Hours

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