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Course Outline
Module 1 – Grasping Change Dynamics
- Lecture: Overview of change management frameworks (such as Kotter’s 8 Steps or the ADKAR Model) and their practical business application. Examination of the distinctions between change and transformation.
- Discussion and Q&A: How has change influenced your organization over the past two years? What strategies succeeded and which fell short?
- Practice: Analysis of a case study regarding a multinational company’s unsuccessful change initiative, focusing on identifying root causes of resistance and missed opportunities.
- Expansion: Participants map recent organizational changes using the ADKAR model for subsequent review.
Module 2 – Constructing the Business Case for Change
- Lecture: Crafting a compelling vision and aligning change with strategic goals. Measuring the return on investment (ROI) for change initiatives.
- Discussion and Q&A: What are the primary drivers necessitating urgent change in your industry currently?
- Practice: Group exercise to draft a one-page “Change Charter” for a hypothetical merger scenario, including vision, objectives, and key benefits.
- Expansion: Participants are encouraged to refine their actual change charters after the session using feedback from stakeholders.
Module 3 – Guiding People Through Change
- Lecture: The psychology of change – understanding resistance, emotional responses, and motivation. Strategies for building trust and engagement.
- Discussion and Q&A: Share examples of resistance faced in your leadership capacity and how you addressed them.
- Practice: Role-play activity where managers communicate a significant policy change to a skeptical senior team.
- Expansion: Participants are advised to journal on their communication styles in change scenarios and test alternative approaches.
Module 4 – Stakeholder Mapping and Influence
- Lecture: Identifying stakeholders, analyzing their influence and interest levels, and creating customized engagement strategies.
- Discussion and Q&A: Which stakeholder group is the most difficult to persuade in your organization, and why?
- Practice: Participants create a stakeholder influence map for an organizational digital transformation project.
- Expansion: Suggests conducting stakeholder interviews post-training to validate assumptions and refine influence strategies.
Module 5 – Sustaining and Embedding Change
- Lecture: Institutionalizing change through governance, performance metrics, and cultural alignment. Preventing a return to old habits.
- Discussion and Q&A: How do you ensure new behaviors persist beyond the initial implementation phase?
- Practice: Teams design a 90-day sustainment plan for a completed change initiative, including reinforcement activities and success indicators.
- Expansion: Participants are assigned to implement one sustainment technique within their teams within the following month.
Module 6 – Integrating Learning into Real Projects
- Lecture: Synthesizing the day’s learning into actionable steps.
- Discussion and Q&A: Which tools and strategies from today can be applied immediately in your role?
- Practice: Participants draft a personal action plan for an upcoming or current change initiative, detailing next steps, stakeholder actions, and success measures.
- Expansion: Recommends establishing peer accountability partnerships to review progress at 30, 60, and 90 days post-training.
Requirements
- At least 2 years of experience in a managerial or leadership role.
- Prior experience in leading teams or managing projects.
- Fundamental knowledge of organizational strategy and operations.
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Access to a current or upcoming organizational change initiative (recommended, to allow for direct application during exercises).
Target Audience
- Senior managers, department heads, and executives involved in strategic decision-making.
- Leaders within industries undergoing significant shifts, such as technology, finance, manufacturing, healthcare, and professional services.
- Project directors, transformation leaders, and innovation managers responsible for executing cross-functional change initiatives.
7 Hours
Testimonials (7)
Open discussions with people fromdifferent companies.
Kalin Petrov - DPM Metals
Course - Change Management - Leading the change
Structured approach to changes in the organization.
Nikola Bahchevanov - DPM Metals
Course - Change Management - Leading the change
the atmosphere created by the trainer
Iuliana Postolache
Course - Change Management - Leading the change
I appreciated a lot the interactions between participants and our trainer! And all the exercises and discussions.
Iulia Ploscaru - Orange Services
Course - Change Management - Leading the change
Opened the vision more on the people aspect.
George Cuculescu - Orange Services
Course - Change Management - Leading the change
Useful to get a formal framework for handling change.
Cristian Moga
Course - Change Management - Leading the change
The practical tips & tricks, examples, good practices!
