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Course Outline

1 – Digitization and Its Impact on Modern Businesses:

  • The content covers, but is not limited to:

1. The role and presence of digitalization in everyday business operations.

2. Case studies of success in digitization, robotics, and automation.

3. Preserving business integrity during digital transformation.

4. Reflective Activity: How can we apply these concepts to our specific business context?

2 – Applying Digitization Across Various Business Operations:

  • The content covers, but is not limited to:

1. Implementing digitization across different business areas:

a. Training and Development

b. Human Resource Management

c. Daily Operational Delivery

d. Sales and Marketing

e. Logistics and Facilities

f. Workforce Management

2. Reflective Activity: What are our department's strengths in adapting to digital transformation?

3 – Tools for Digitalization:

  • The content covers, but is not limited to:

1. Data management and streamlining processes in enterprise-wide transformation.

2. The Internet of Things (IoT) and other automation technologies.

3. Customer-facing approaches.

4. Optimizing workforce capabilities in a digitally transformed environment.

4 – Planning Activity

  • A two-hour session dedicated to planning and outlining digitalization activities tailored to each participant's unit. Each proposal will be presented and critiqued, with guidance provided on how to make the proposals more feasible and applicable.
 7 Hours

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