Get in Touch
 Duration 28 hours

Course Outline

The AI Forward Deployed Engineer

  • Distinguishing the role from ML engineer and solution engineer.
  • Focusing on outcomes rather than delivery milestones.
  • Collaborating with product, research, and security teams.

Discovery in Complex Enterprises

  • Tracing workflows from start to finish.
  • Mapping systems, data, and handoffs.
  • Identifying the constraints that hinder value delivery.

Problem Scoping and Prioritization

  • Qualifying use cases for feasibility.
  • Scoring candidate workflows based on effort.
  • Selecting the initial workflow to validate.

Value Framing and Acceptance Criteria

  • Establishing baseline metrics before development.
  • Using business case language for financial sponsors.
  • Defining acceptance criteria with users.

Model Selection: Frontier and Open Weights

  • Comparing GPT-6, Claude 5.5, and open models.
  • Balancing context, latency, and unit cost.
  • Determining when data regulations require locally hosted models.

Context Engineering and Prompt Design

  • Structuring instructions for consistent behavior.
  • Assembling context from systems of record.
  • Implementing prompt caching and token optimization.

Retrieval and Knowledge Grounding

  • Chunking and indexing enterprise content.
  • Using hybrid search, reranking, and citation.
  • Evaluating retrieval independently of generation.

Agents and Tool Use

  • Designing tools and typed interfaces.
  • Building with OpenAI and Claude agent SDKs.
  • Handling approvals, retries, and failures.

MCP and Enterprise Integration

  • The Model Context Protocol revision of July 28, 2026.
  • Building and securing MCP servers.
  • Aligning tool permissions with enterprise identity.

Evaluation as the Delivery Language

  • Creating golden sets from real-world work.
  • Using automated scoring and LLM judges.
  • Linking release gates to evaluation thresholds.

Guardrails, Safety, and Human Oversight

  • Implementing guardrails at prompt, tool, and policy levels.
  • Defining escalation and human review points.
  • Managing audit trails and data handling responsibilities.

Deployment Architecture in the Customer Estate

  • Addressing identity, network, and data residency constraints.
  • Using model gateways and multi-provider abstractions.
  • Applying infrastructure as code and release processes.

Observability, Cost, and Token Economics

  • Tracing agent runs and tool calls.
  • Creating dashboards for quality and spending.
  • Reducing costs without compromising quality.

Adoption and Change

  • Enabling staff performing the work.
  • Building champion networks and feedback loops.
  • Measuring adoption speed.

From Engagement to Reusable Capability

  • Packaging proven workflows.
  • Developing playbooks, blueprints, and accelerators.
  • Transferring knowledge to internal teams.

Requirements

  • Proficiency in Python, including experience with APIs and virtual environments.
  • Familiarity with cloud platforms, containers, and version control.
  • Prior experience calling LLM APIs or developing prompt-based features.
  • Basic understanding of enterprise systems like CRM, ERP, or ticketing platforms.

Audience

  • Forward deployed and applied AI engineers.
  • Software engineers transitioning into customer-facing AI delivery.
  • Technical consultants and solution architects responsible for AI rollouts.
  • Platform engineers supporting production AI workloads.

Number of participants


Price per participant

Upcoming Courses

Related Categories