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Durata 28 ore
Schița de curs
The AI Forward Deployed Engineer
- Distinguishing the role from ML engineer and solution engineer.
- Focusing on outcomes rather than delivery milestones.
- Collaborating with product, research, and security teams.
Discovery in Complex Enterprises
- Tracing workflows from start to finish.
- Mapping systems, data, and handoffs.
- Identifying the constraints that hinder value delivery.
Problem Scoping and Prioritization
- Qualifying use cases for feasibility.
- Scoring candidate workflows based on effort.
- Selecting the initial workflow to validate.
Value Framing and Acceptance Criteria
- Establishing baseline metrics before development.
- Using business case language for financial sponsors.
- Defining acceptance criteria with users.
Model Selection: Frontier and Open Weights
- Comparing GPT-6, Claude 5.5, and open models.
- Balancing context, latency, and unit cost.
- Determining when data regulations require locally hosted models.
Context Engineering and Prompt Design
- Structuring instructions for consistent behavior.
- Assembling context from systems of record.
- Implementing prompt caching and token optimization.
Retrieval and Knowledge Grounding
- Chunking and indexing enterprise content.
- Using hybrid search, reranking, and citation.
- Evaluating retrieval independently of generation.
Agents and Tool Use
- Designing tools and typed interfaces.
- Building with OpenAI and Claude agent SDKs.
- Handling approvals, retries, and failures.
MCP and Enterprise Integration
- The Model Context Protocol revision of July 28, 2026.
- Building and securing MCP servers.
- Aligning tool permissions with enterprise identity.
Evaluation as the Delivery Language
- Creating golden sets from real-world work.
- Using automated scoring and LLM judges.
- Linking release gates to evaluation thresholds.
Guardrails, Safety, and Human Oversight
- Implementing guardrails at prompt, tool, and policy levels.
- Defining escalation and human review points.
- Managing audit trails and data handling responsibilities.
Deployment Architecture in the Customer Estate
- Addressing identity, network, and data residency constraints.
- Using model gateways and multi-provider abstractions.
- Applying infrastructure as code and release processes.
Observability, Cost, and Token Economics
- Tracing agent runs and tool calls.
- Creating dashboards for quality and spending.
- Reducing costs without compromising quality.
Adoption and Change
- Enabling staff performing the work.
- Building champion networks and feedback loops.
- Measuring adoption speed.
From Engagement to Reusable Capability
- Packaging proven workflows.
- Developing playbooks, blueprints, and accelerators.
- Transferring knowledge to internal teams.
Cerințe
- Proficiency in Python, including experience with APIs and virtual environments.
- Familiarity with cloud platforms, containers, and version control.
- Prior experience calling LLM APIs or developing prompt-based features.
- Basic understanding of enterprise systems like CRM, ERP, or ticketing platforms.
Audience
- Forward deployed and applied AI engineers.
- Software engineers transitioning into customer-facing AI delivery.
- Technical consultants and solution architects responsible for AI rollouts.
- Platform engineers supporting production AI workloads.