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 Duration 35 hours

Course Outline

Module 1: Microsoft Teams Introduction and Architecture

  • Fundamental Teams components and services
  • Teams structural design and dependencies
  • Role-based access control and administrative duties

Module 2: Overseeing Teams Collaboration Experiences

  • Establishing and maintaining Teams, channels, and conversations
  • Setting meeting policies and user experiences
  • Application management, integrations, and lifecycle handling

Module 3: Teams Phone and Voice Infrastructure

  • Foundational concepts and architecture of Teams Phone
  • Setting up calling plans and direct routing
  • Administering devices, dial plans, and emergency call features

Module 4: Governance, Security, and Compliance

  • Teams policies, governance frameworks, and lifecycle management
  • Deploying security and compliance configurations
  • Audit processes, reporting, and compliance oversight

Module 5: Monitoring and Resolving Teams Issues

  • Tracking Teams service health and utilization metrics
  • Diagnosing problems related to meetings, voice, and collaboration
  • Utilizing reporting tools and analytics for performance tuning

Module 6: Advanced Configuration and Integration

  • Connecting Teams with Microsoft 365 and external applications
  • Considerations for hybrid deployment scenarios
  • Automating administration using PowerShell

Module 7: Exam Readiness and Certification Preparation

  • Review of MS-721 examination objectives
  • Details on exam structure, format, and question styles
  • Review of practice questions and study sessions
  • Access to study materials, tips, and strategies for success

Recap and Future Directions

Requirements

  • Working knowledge of Microsoft 365 services and administrative tasks
  • Practical experience with core Microsoft Teams features
  • Familiarity with foundational networking and identity principles

Target Audience

  • Microsoft Teams administrators
  • Collaboration system engineers
  • IT specialists responsible for Microsoft 365 communications

Number of participants


Price per participant

Open Training Courses require 5+ participants.

Testimonials (2)

i learned alot

Rose-Ann - Heart FM
Course - Microsoft Teams: Practical Collaboration, Productivity, and Automation

The engagement and the practical examples we did as a group to get more understanding of the topic

ISABELLA - Sedibeng TVET College
Course - Microsoft Teams, Outlook, OneDrive, and Lists Integration

Upcoming Courses

MS-721: Manage Teams Collaboration Communications Systems

2026-12-17 09:30
35 hours
Timisoara, Iosif Bulbuca Boulevard
1238 EUR (Online)
2238 EUR (Classroom)

MS-721: Manage Teams Collaboration Communications Systems

2026-12-31 09:30
35 hours
Constanta, Mircea cel Batran Street
1238 EUR (Online)
2238 EUR (Classroom)

MS-721: Manage Teams Collaboration Communications Systems

2027-01-14 09:30
35 hours
Iasi, City Center
1238 EUR (Online)
2238 EUR (Classroom)

MS-721: Manage Teams Collaboration Communications Systems

2027-01-28 09:30
35 hours
Bucharest, City Center
1238 EUR (Online)
2238 EUR (Classroom)

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Related Categories

MS Teams
MS Teams