Thank you for sending your enquiry! One of our team members will contact you shortly.
Thank you for sending your booking! One of our team members will contact you shortly.
Course Outline
Module 1: Introduction to Microsoft Teams and Its Architecture
- Essential components and services of Teams
- Teams structure and underlying dependencies
- Access control and administration based on roles
Module 2: Overseeing Teams Collaboration Features
- Establishing and handling Teams, channels, and chat interactions
- Setting up meeting policies and user experiences
- Managing applications, integrations, and their lifecycle
Module 3: Teams Phone and Voice Implementations
- Fundamental concepts and architecture of Teams Phone
- Configuring call plans and direct routing options
- Administration of devices, dial plans, and emergency call features
Module 4: Governance, Security, and Compliance Frameworks
- Teams policies, governance strategies, and lifecycle management
- Application of security and compliance configurations
- Conducting audits, generating reports, and monitoring compliance
Module 5: Supervising and Resolving Teams Issues
- Tracking Teams service health and usage metrics
- Diagnosing problems related to meetings, voice, and collaboration
- Utilizing reporting tools and analytics to boost performance
Module 6: Advanced Setup and Integration Techniques
- Connecting Teams with Microsoft 365 and external applications
- Considerations for hybrid deployment environments
- Leveraging automation and PowerShell for Teams management
Module 7: Exam Readiness and Certification Preparation
- Summary of MS-721 exam objectives
- Details on exam structure, format, and question styles
- Sample questions and review sessions
- Recommended study materials, tips, and strategies for passing
Conclusion and Recommendations for Further Progress
Requirements
- Solid grasp of Microsoft 365 services and administrative tasks
- Practical experience with the fundamental features of Microsoft Teams
- Basic knowledge of networking and identity management concepts
Intended Audience
- Microsoft Teams administrators
- Specialists in collaboration system engineering
- IT professionals responsible for Microsoft 365 communication infrastructure
35 Hours
Testimonials (2)
i learned alot
Rose-Ann - Heart FM
Course - Microsoft Teams: Practical Collaboration, Productivity, and Automation
The engagement and the practical examples we did as a group to get more understanding of the topic
