Salesforce CPQ for Administrators Training Course
Salesforce CPQ (previously known as Steelbrick CPQ) is a highly flexible Quote-to-Cash application built on the Salesforce platform, designed to streamline the creation and delivery of quotes, contracts, and invoices to customers.
In this instructor-led live training (available online or onsite), participants will explore the architecture, design, and operational capabilities of Salesforce CPQ. They will gain practical experience by walking through the setup, configuration, and maintenance of a sample Salesforce CPQ implementation.
Course Format
- Interactive lectures and discussions.
- Extensive exercises and hands-on practice.
- Live-lab implementation exercises.
Course Customization Options
- For customized training options for this course, please contact us to arrange.
Course Outline
Introduction
- Standard Salesforce Quote vs. Salesforce CPQ
Overview of Salesforce CPQ Architecture
Setup and Configuration
Product Selection
- Product fields and objects
Bundling and Configuration Rules
- Configurable Product Bundles
- User interface and experience
Enforcing Business Logic
- Product Features, Option Constraints, and Simple Validation and Selection Product Rules
Pricing and Discounting
- Pricing waterfall
- List pricing, cost-plus markup pricing, and block pricing
- Contracted pricing
- Tiered discounting
Quote Output Generation
- Configuring values for Quote and Quote Line fields
- Transferring quote data to the account
Price Actions
- Events and conditions for executing Price Actions
- Price Action sources (static values and Summary Variables)
Contracting Process
- Contract lifecycle with amendments and renewals
Generating dynamic output documents
Troubleshooting Salesforce CPQ
Summary and Next Steps
Requirements
- Familiarity with the Salesforce Classic interface is beneficial.
- Experience with Salesforce features such as creating custom fields and picklist values is recommended.
Audience
- Junior administrators
- Consultants
- Sales Operations professionals
- IT managers
- Power users
Open Training Courses require 5+ participants.
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Course - Salesforce CPQ for Administrators
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