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Course Outline
Module 1: Introduction to SAP S/4HANA and SAP SuccessFactors
- An in-depth look at the architecture and core features of SAP S/4HANA.
- Review of SAP SuccessFactors modules and their integration capabilities.
- Essential navigation techniques for SAP GUI and Fiori Launchpad.
- Understanding system landscapes, environments, and standard user roles.
Module 2: Technical Issue Resolution
- Analyzing common transactional errors and their root causes.
- Interpreting SAP error messages and logs using transactions like ST22, SM21, SM13, SM37, and SLG1.
- Addressing and resolving configuration-related challenges.
- Diagnosing and fixing performance bottlenecks and system availability issues.
- Monitoring and fine-tuning background jobs via SM36 and SM37.
Module 3: Support for Key Modules
3.1 Financial Accounting (FI)
- Providing support for key transactional processes (e.g., FB50, F-28, F110).
- Understanding cross-module integration, particularly with MM and SD.
- Foundations of financial reporting and reconciliation procedures.
3.2 Materials Management (MM)
- Overview of procurement cycles and inventory management processes.
- Mastery of key transactions such as ME21N, MIGO, and MIRO.
- Managing stock overviews and tracking material movements.
- Resolving issues related to purchase orders and goods receipts.
Module 4: Master Data Management
- Techniques for creating, modifying, and validating master data.
- Managing Business Partner master data for customers and vendors.
- Handling Material Master data effectively.
- Implementing best practices to ensure data consistency and prevent transactional errors.
- Utilizing tools for ongoing data monitoring and validation.
Module 5: Access and Authorization Management
- Comprehensive overview of the SAP authorization framework, including roles, profiles, and authorizations.
- Processes for creating and adjusting user access profiles.
- Diagnosing authorization errors using SU53 and ST01.
- Collaborating with security teams to optimize role assignments.
Module 6: Configuration and Workflow Support
- Understanding the fundamental workflow architecture within SAP.
- Configuring approval flows, with a focus on procurement and finance departments.
- Monitoring workflow performance to identify and resolve bottlenecks or errors.
- Strategies for resolving common workflow-related issues.
Summary and Next Steps
Requirements
- Proficiency in fundamental SAP navigation techniques.
- A solid understanding of core enterprise business processes.
- Practical experience in supporting ERP systems or other enterprise applications.
Target Audience
- Dedicated IT support teams.
- Functional and technical SAP consultants.
- System administrators and application support specialists.
21 Hours
Testimonials (2)
It was straight to the point and more practical
Lungelo Ndlela - SNG Grant Thornton
Course - SAP S/4 Hana (S/4Hana)
His calm and collected voice even though at points he was frustrated with the system, but kept his cool…
