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Course Outline
Introduction to Management
Leadership Competencies in Modern Management
Leading a Worker Team
- Management styles
- Selecting effective management styles based on team development phases
- The ideal manager profile: analyzing one's own leadership style
- Assessing personal strengths and weaknesses as a team leader, and identifying areas for development
- Characteristics of high-performing teams
- Coordinating activities to achieve established goals
Organizational Communication
- Foundations of verbal and nonverbal communication
- Individual communication styles
- Common communication barriers
- Effective questioning techniques
- The art of active listening
- Delivering constructive criticism
- Providing meaningful feedback
- Navigating difficult situations during interactions
- Communication networks
- Information flow models and optimization strategies
Strategies for Conflict Resolution within Employee Teams
- The nature and types of conflict
- Primary sources of conflict
- Behavioral approaches to mastering conflict and appropriate conduct during disputes
- Leveraging conflict for assertiveness and team growth
- Strategies applied in conflict scenarios
- Conflict management principles
- Core methods of conflict resolution
- Managing emotions during conflicts
- Overcoming verbal and nonverbal barriers in communication and conflict resolution
Motivating Team Management
- The concept of motivation
- Key drivers of motivation within organizations
- Various types of motivation
- Principles of economic incentives
- Motivation through intangible resources
- Psychological principles for motivation
- The role of feedback and evaluation
- The importance of language in motivating teams
Effective Time Management and Utilization
- The time management matrix
- Controlling personal time and addressing time wasters
- Techniques for time planning
- Delegation of authority and responsibilities
Coaching
- Understanding coaching and its practical application
- Individual participant engagement
- Providing in-depth feedback
Training Summary
Requirements
This course is designed for a general audience; no prior specialist knowledge is required for participation.
14 Hours
Testimonials (2)
The person, the sound of voice, examples and the way of training and presenting
Koenig - LKQ Polska Sp. z o. o.
Course - Team Building and Management
all topics from list were addressed but trainer adapt it to the question from the group