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Course Outline
Management Fundamentals
Developing Leadership Skills in Modern Management
Leading a Team of Employees
- Exploration of various management styles
- Aligning effective management styles with different phases of team development
- Self-assessment: Analyzing one's own leadership style to cultivate an ideal manager profile
- Evaluating personal strengths and weaknesses as a team leader to identify areas for growth
- Defining the characteristics of high-performing teams
- Coordinating activities to achieve set objectives
Communication within Organizations
- Foundations of verbal and non-verbal communication
- Understanding individual communication styles
- Identifying and overcoming communication barriers
- Effective questioning techniques
- The art of active listening
- Delivering constructive criticism
- Providing meaningful feedback
- Navigating difficult situations during conversations
- Understanding communication networks
- Analyzing and optimizing information flow models
Conflict Resolution Techniques for Teams
- Understanding the nature and types of conflict
- Identifying primary sources of conflict
- Adopting appropriate behavioral styles during conflict mastery and disputes
- Leveraging conflict assertively to support team development
- Implementing strategies for conflict situations
- Managing conflicts effectively
- Exploring main methods of conflict resolution
- Handling emotions during conflict
- Overcoming verbal and non-verbal barriers to communication and resolution
Motivating the Team
- Understanding motivation
- Identifying what drives people within an organization
- Types of motivation
- Principles of economic incentives
- Motivating through intangible resources
- Psychological principles of motivation
- The role of feedback and evaluation
- The impact of language on motivation
Effective Time Management
- Utilizing the time management matrix
- Controlling personal time and mitigating time thieves
- Time planning techniques
- Delegation of authority and tasks
Coaching
- Understanding coaching and its application
- Individual participant engagement
- Providing in-depth feedback
Course Summary
Requirements
The course is designed for a general audience and does not require prior specialized knowledge.
14 Hours
Testimonials (2)
The person, the sound of voice, examples and the way of training and presenting
Koenig - LKQ Polska Sp. z o. o.
Course - Team Building and Management
all topics from list were addressed but trainer adapt it to the question from the group