Course Outline
Foundations of AI in Administrative Roles
- Defining AI and its relevance to administrative functions.
- A comprehensive look at ChatGPT, Copilot, and Gemini.
- Navigating privacy and data security concerns with AI.
Leveraging AI for Content Generation and Refinement
- Crafting and polishing professional correspondence.
- Condensing meeting minutes and extensive documentation.
- Accelerating the creation of reports, proposals, and internal memos.
AI-Enhanced Scheduling and Task Coordination
- Utilizing AI for calendar management and meeting logistics.
- Composing agendas and post-meeting follow-ups.
- Establishing alerts and to-do lists via Copilot or Gemini integrations.
Mastering Prompt Engineering and Interaction
- Developing high-impact prompts for superior outputs.
- Modifying tone, style, and formatting to suit context.
- Refining and correcting AI responses through iteration.
Multilingual Capabilities and Accessibility
- Translating content using AI utilities.
- Crafting inclusive and accessible communications.
- Accommodating diverse audiences through language adaptation.
Applications in Public Administration
- Case studies of AI-integrated workflows in government settings.
- Reviewing policies and guidelines for AI adoption in public services.
- Strategies for keeping pace with evolving tool features.
Wrap-Up and Future Actions
Requirements
- Fundamental digital proficiency and experience with standard office applications (such as Microsoft Word, Excel, and email clients).
- Ease in navigating web-based platforms.
- No previous familiarity with artificial intelligence software is necessary.
Target Participants
- Office support staff
- Administrative specialists
- Public sector operational teams
Testimonials (7)
I got to learn more about Microsoft Copilot, something that I thought was the same as chatGPT but I got to discover more exciting options that I will forever use to make my life easy.
Thato Malapane - MSP Mine Support Products (Pty) ltd
Course - AI Tools for Administrative Efficiency (ChatGPT, Copilot, Gemini)
i liked the clear explanations and the examples used during the training was useful and also relatable.
SUNITA PERSAD - MSP Mine Support Products (Pty) ltd
Course - AI Tools for Administrative Efficiency (ChatGPT, Copilot, Gemini)
Learning more about how to use AI responsibly
Tshiamo Innocent - MSP Mine Support Products (Pty) ltd
Course - AI Tools for Administrative Efficiency (ChatGPT, Copilot, Gemini)
I like that I obtained more knowledge with regards to AI that I never had .
ANNELINE GOODMAN - MSP Mine Support Products (Pty) ltd
Course - AI Tools for Administrative Efficiency (ChatGPT, Copilot, Gemini)
Merging different data to give you one document.
Xolani Mahlalela - MSP Mine Support Products (Pty) ltd
Course - AI Tools for Administrative Efficiency (ChatGPT, Copilot, Gemini)
Knowledge of AI
Agnieszka Socha - Koenig & Bauer (CEE) Sp. z o.o.
Course - AI Tools for Administrative Efficiency (ChatGPT, Copilot, Gemini)
Training and examples