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 Duration 42 hours

Course Outline

Foundation Level – Grasping AI and Initializing with ChatGPT

Introduction to Artificial Intelligence

  • Defining Artificial Intelligence (AI)
  • Core concepts: machine learning, deep learning, and natural language processing
  • Practical AI applications in corporate settings and daily life

Large Language Models (LLMs) and the ChatGPT Ecosystem

  • Mechanics of how LLMs function
  • Overview of ChatGPT’s primary capabilities
  • Comparison of different ChatGPT versions and their distinct features

Initiating ChatGPT Usage

  • Accessing the platform and navigating the user interface
  • Comprehending prompts, model responses, and contextual awareness
  • Creating initial prompts: exploring basic scenarios and recognizing limitations

Applying AI to Daily Tasks

  • Leveraging ChatGPT for composition, summarization, and ideation
  • Generating templates, email drafts, and professional reports
  • Utilizing ChatGPT to support scheduling and communication tasks

Ethical Usage and Best Practices

  • Navigating bias, data privacy, and ethical considerations
  • Setting realistic expectations for accuracy and validating outputs
  • Practical exercises: Applying AI to assist in decision-making

Intermediate Level – Enhancing Efficiency with ChatGPT

Prompt Engineering and Refinement

  • Constructing structured prompts to achieve consistent results
  • Strategic use of examples, role assignments, and constraints
  • Iterative improvement and fine-tuning of ChatGPT outputs

ChatGPT Integration with Productivity Suites

  • Synchronizing ChatGPT with Google Workspace (Docs, Sheets, Gmail)
  • Connecting ChatGPT to Microsoft 365 (Word, Excel, Teams)
  • Automating document creation, meeting minutes, and task management

AI in Agile and Technical Processes

  • Formulating and polishing user stories and acceptance criteria
  • Drafting sprint documentation and retrospective analyses
  • Supporting backlog refinement and estimating task effort

Collaborative AI Workflows

  • Team-oriented prompting strategies and feedback loops
  • Developing a collective AI knowledge repository
  • Group simulations: Applying AI assistance to realistic task scenarios

Practical Exercises and Scenario Applications

  • Using ChatGPT as a virtual meeting assistant
  • Employing ChatGPT as a writing mentor
  • Leveraging ChatGPT as a partner for process optimization

Advanced Level – Customization, Integration, and Governance

AI in Development and Data Analytics

  • Generating and refactoring code using ChatGPT
  • Creating API documentation and writing test scripts
  • Utilizing ChatGPT for SQL query construction and data analysis support

Tailoring and Expanding ChatGPT Capabilities

  • Building Custom GPTs for specific organizational needs
  • Incorporating plugins and integrations for advanced features
  • Exploring the OpenAI API for workflow automation

Security, Ethics, and Regulatory Compliance

  • Formulating corporate policies for AI usage
  • Ensuring data security and responsible AI deployment
  • Adhering to privacy standards and regulatory mandates

Developing AI-Powered Solutions

  • Designing productivity dashboards driven by AI
  • Linking ChatGPT with enterprise systems through APIs
  • Automation scenarios: Report generation, data validation, and analysis

Capstone Project: Putting AI to Work

  • Identifying a genuine organizational challenge
  • Architecting and implementing an AI solution with ChatGPT
  • Presentation of findings and peer review

Course Wrap-up and Future Directions

Requirements

  • Proficiency in general computer operations
  • Experience with text-based software or office productivity suites
  • Comfort using online collaboration platforms

Target Audience

  • Administrative specialists
  • Technical personnel
  • Project managers and software developers

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