Agile Project Management with Kanban and Jira Training Course

Target group:

IT Director, Project Manager, Technical Team Leader, Analyst, Software Developer, Tester

Learning objective:

The purpose of this training is to acquire knowledge and practice of the workshops aspects of Kanban and Agile foundations.

Designed for professionals seeking to integrate Agile practices, particularly SCRUM, with Lean and Kanban frameworks to effectively oversee their projects.

The curriculum bridges the disciplines of product design and software development.

This instructor-led live training in Romania (online or onsite) guides participants through the deployment of a JIRA instance. Attendees will acquire knowledge on advanced JIRA usage, including installation, configuration, upgrading, and migration. The course covers customizing JIRA for projects, managing users, groups, and roles, configuring dashboards, defining emails and notifications, applying security schemes, managing permissions, and performing troubleshooting. Furthermore, participants will learn to install and customize the JIRA Service Desk, set up a knowledge base, manage service desk users, and collaboratively handle service requests.

By the end of this training, participants will be able to:

• Gain an in-depth understanding of JIRA administration.
• Customize JIRA to align with their specific business requirements.
• Configure JIRA emails and notifications.
• Manage and assign users, groups, and project roles.
• Oversee JIRA permissions and security schemes.
• Conduct JIRA troubleshooting.
• Deploy and customize the JIRA Service Desk.

Upon completing this training, participants will be equipped to independently manage, optimize, and customize JIRA in a corporate setting.

This instructor-led live training in Romania introduces the advanced capabilities of JIRA, including creating and managing different types of JIRA projects, using JIRA for agile projects, configuring agile boards, managing built-in and custom fields, creating and managing screens and filters, performing basic and advanced issue searching, applying screen schemes, managing and updating workflows, configuring and applying workflow schemes, performing analysis, and generating reports.

By the end of this training, participants will be able to:

• Manage issues effectively.
• Create and run Scrum and Kanban projects.
• Manage built-in and custom fields.
• Understand and manage business processes, workflows, and workflow schemes.
• Perform basic and advanced searches and analysis.
• Generate and review reports.

This instructor-led, live training in Romania covers JIRA's approach to software planning, tracking, and releasing, guiding participants through the creation and management of a JIRA project.

By the end of this training, participants will be able to:

• Comprehend the concepts and functionality underlying JIRA's user interface and workflows.
• Add, modify, clone, link, and prioritize issues.
• Advance issues through the complete workflow.
• Execute searches.
• Manage and customize screens and filters.

JIRA Software is a robust tool for Project Management, yet users often focus more on the tool itself than on the underlying methodology.

This instructor-led live training introduces participants to the combined power of Jira and Confluence, demonstrating how these tools work together to help teams successfully deliver products or projects. Participants will learn to utilize these tools efficiently to streamline User Requirements, Testing, and Communication, all centralized in one place.

The course covers JIRA projects, Confluence spaces, workflows, boards (Kanban & Scrum), planning and dependencies, Jira/Confluence integration, reporting, essential fields, custom fields, issue types, screens, and filtering.

By the end of this training, participants will be able to:

• Create a Scrum or Kanban project
• Configure Jira to manage projects effectively
• Manage issues efficiently
• Design the necessary screens for handling different issue types
• Create workflows and boards, and understand their interaction
• Perform basic and advanced searches and analysis
• Generate and review reports for both the team and management

This live, instructor-led training in Romania (online or onsite) is designed for intermediate-level project managers aiming to create, execute, and manage forms in Jira effectively.

By the end of this training, participants will be able to:

• Understand Jira's core concepts, including issue types, workflows, and projects.
• Develop and manage custom fields to collect and organize data effectively.
• Optimize form-related processes for various project types and teams.

This instructor-led live training in Romania (online or on-site) is tailored for intermediate-level Jira administrators who want to learn how to utilize Jira Service Management effectively.

By the end of this training, participants will be able to:

• Learn and understand the fundamentals of Jira Service Management.
• Set up and configure a service desk and manage requests.
• Manage Jira Service Management backend and integration.

This instructor-led, live training in Romania (online or onsite) is designed for beginners to intermediate professionals seeking to upgrade their Jira expertise. Participants will learn to integrate and leverage the Xray plugin, manage user roles and permissions, optimize data imports, and effectively oversee storage management.

Upon completing this training, participants will be able to:

• Integrate and set up the Xray plugin for test management.
• Manage Jira user profiles and assign suitable roles and permissions.
• Import data into Jira efficiently, adhering to best practices.
• Optimize Jira storage usage and implement data management strategies.

Kanban Management Professional 1 (KMP1) is a dynamic, two-day programme that blends instruction, collaborative discussions, and an immersive simulation to demonstrate how the Kanban Method enables individuals, teams, and organisations to effectively manage and enhance the delivery of products and services to their customers.

The Kanban Method offers practical, actionable, and evidence-based guidance for implementing successful evolutionary change. It begins with your current practices and facilitates gradual evolution while respecting existing roles, responsibilities, and job titles, while also fostering leadership at every level. This approach allows organisations to gradually refine business processes, define and utilise relevant metrics to track progress, and significantly mitigate the risks associated with complex change initiatives.

Upon completing this course, you will gain a solid understanding of Kanban principles and general practices, along with the skills necessary to confidently apply Kanban within your organisation.

What Will You Learn?
- Identify internal and external sources of dissatisfaction
- Analyse demand versus capability
- Model the knowledge discovery process
- Design Kanban systems and their visualisations
- Identify and prioritise improvements
- Choose cadences for activities
- Identify classes of service

Who Is This Course For?
This course is suitable for anyone involved in product development or knowledge work. This includes, but is not limited to:
Programme and delivery managers
Product and project managers
Product developers, software developers, and testers
Professionals working in operations or support roles
Business analysts
Senior management
Anyone interested in implementing Agile principles in their organisation

Kanban represents a methodology for managing workflows.

This instructor-led live training, available either online or on-site, caters to both beginners and advanced participants. The insights and tools imparted during the course can be directly applied to your daily tasks to enhance workflow efficiency.

Upon completion of this training, participants will be equipped to:

• Boost the volume of work items completed within a given time frame.
• Shorten the duration needed to finish work items.
• Enhance the predictability of work outcomes (offering more accurate responses to "When will it be finished?").
• Control flow metrics (including throughput, lead time, work in progress, and work item age).
• Employ flow charts (such as Cumulative Flow Diagrams, Lead Time Histograms, and Work Aging Charts).
• Apply statistical forecasting techniques, including Monte Carlo simulations and Service Level Agreements.
• Methodologically design a Kanban System using the STATIK framework.
• Comprehend Little's Law, which explains the characteristics of value flow.

This two-day course is designed to empower teams within an Agile Release Train (ART) to thrive in an Agile environment by leveraging frameworks like Scrum, Kanban, and XP. Participants will acquire the skills to operate as effective Agile Teams, manage backlogs, and successfully plan and execute iterations. The curriculum also stresses the importance of understanding the team's role within the ART and fostering collaboration, planning, execution, and continuous improvement with other teams.

The training equips teams to participate in Program Increments (PIs), covering both Team-level and Program-level events, with a special focus on upcoming PI planning sessions. Upon completion, participants will be prepared to take the certification exam to become a SAFe® Practitioner (SP).

By the end of the course, participants will be able to:

• Apply SAFe principles to scale Lean and Agile practices across the organization.

• Understand their team's role within the Agile Release Train and its contribution to overall objectives.

• Recognize other teams within the train, including their roles and interdependencies.

• Plan and execute iterations effectively.

• Demonstrate delivered value and continuously improve processes.

• Participate in and contribute to Program Increment planning.

• Collaborate and integrate work with other teams within the Agile Release Train.

Are you facing challenges when implementing Agile practices within your organization? Do you find the prescribed methods too rigid? Are your teams burdened and less productive, yet resistant to radical transformation?

Opt for the “Alternative Path to Agility” by adopting an evolutionary and humane Change Management approach that enhances your existing processes rather than overhauling them.

The Kanban Method offers pragmatic, actionable, and evidence-based guidance for achieving successful evolutionary change. It builds upon your current practices, respecting existing roles, responsibilities, and job titles. This approach enables organizations to gradually evolve business processes, establish relevant metrics to track progress, and significantly mitigate the risks associated with complex change initiatives.

If your team is feeling overwhelmed, Kanban can help you regain control of your work. It serves as a dynamic technique for managing your workflow and exposing bottlenecks.

This training equips you with the necessary skills and knowledge to apply Kanban in your daily work, teaching you how to prioritize current tasks, defer others for later, and permanently remove items from your to-do list.

Learning Outcomes

This one-day course introduces the fundamentals of the Kanban Method® and serves as the entry point to an alternative path toward agility.

Participants will become familiar with the Kanban Method. They will learn to design and implement a basic Kanban board, understand various work item types and their associated risks, and explore different Team Kanban board designs and styles. Attendees will know how to select the most suitable design for their specific context. They will also gain awareness of the training roadmap, understanding the value and benefits available at each stage of the “alternative path to agility.”

Who Should Attend

This course is designed for any professional involved in product development or knowledge work environments who wishes to discover how Kanban can enhance working conditions. Kanban is applicable across multiple organizational functions, ranging from senior staff aiming to adopt Lean Management to delivery team members seeking to improve their working practices. Past participants have held roles such as:

• Senior Management Positions (CxO)
• Program and Project Managers
• Product Managers, Product Owners, and Business Analysts
• Scrum Team Members
• Scrum Masters, Team Leads, and Change Agents
• Product & Software Developers & Testers
• Agile Coaches & Practitioners (Scrum, XP, DSDM, AgilePM, etc.)
• Other roles such as HR and Finance professionals