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Duration 20 hours
Course Outline
1. Diagnostic Assessment and Integration Fundamentals
- Digital Ecosystems and Operational Automation
- Advantages and architectural considerations of integrated systems
- Categorization of integrations: native, connector-based, and API-driven
- Overview of common tools: Zapier, Make, API Connector, and Power Automate
- Mapping Internal Processes
- Identifying existing workflows and pinpointing opportunities for improvement
- Defining clear objectives and key efficiency metrics
- Documenting current ('as is') flows and designing future ('to be') states
- Practical Demonstration: Basic Gmail automation → Trello (converting incoming emails into task creation)
2. Trello and Google Workspace Interoperability
- Trello + Google Sheets and Drive
- Connecting dashboards to control sheets for better visibility
- Automating reporting mechanisms and file uploads
- Drive integration strategies and version control management
- Trello + Gmail and Calendar
- Automated delivery of reminders and system notifications
- Ensuring synchronization between delivery dates and task assignments
- Applied Case Study: Managing collaborative projects in Trello with automated dashboards in Google Sheets
3. QuickBooks Integration and Automated Communication
- QuickBooks + Google Workspace
- Automated generation and export of financial reports
- Budget oversight and reconciliation via Sheets
- QuickBooks + Trello
- Associating projects with cost centers for financial monitoring
- Automatic task status updates linked to budget progression
- Introduction to WhatsApp Business API / Twilio / WATI
- Core concepts and available integration options
- Key use cases: task alerts, billing reminders, and client follow-ups
- Practical workflow: 'Event in Trello or QuickBooks → automatic message via WhatsApp.'
- Combined Case Study: Project completion → accounting entry → automatic client notification via WhatsApp
4. Security, Governance, and Deployment
- Security and Access Governance
- Secure authentication methods (OAuth, tokens)
- Managing roles, permissions, and data protection standards
- Monitoring and Maintenance
- Tracking active automation flows
- Handling errors and managing alerts
- Ensuring scalability of integrated systems
- Documentation and Continuous Improvement
- Maintaining an integration registry and adhering to best practices
- Conducting impact assessments using efficiency KPIs
- Final Practical Project: Designing a comprehensive workflow that combines Trello, QuickBooks, Google Workspace, and automatic WhatsApp notifications
Requirements
- Familiarity with the core features of Trello, QuickBooks, and Google Workspace
- Active access to these platforms to participate in practical exercises
Target Audience
- Operations coordinators and management teams
- Administrative and finance personnel
- Project leaders and professionals driving innovation or digital transformation initiatives
Testimonials (3)
How to manage business financials
surprise mtileni - Hatima Holdings (Pty) ltd
Course - Learning Xero
Good communication, open for discussion, kept it interesting and engaging
Ahmet Keyman - Keytrade AG
Course - Management Accounting and Finance for Non-Finance Professionals
The final day which is the Machine Learning Topic