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 Duration 20 hours

Course Outline

1. Diagnostic Assessment and Integration Fundamentals

  • Digital Ecosystems and Operational Automation
    • Advantages and architectural considerations of integrated systems
    • Categorization of integrations: native, connector-based, and API-driven
    • Overview of common tools: Zapier, Make, API Connector, and Power Automate
  • Mapping Internal Processes
    • Identifying existing workflows and pinpointing opportunities for improvement
    • Defining clear objectives and key efficiency metrics
    • Documenting current ('as is') flows and designing future ('to be') states
  • Practical Demonstration: Basic Gmail automation → Trello (converting incoming emails into task creation)

2. Trello and Google Workspace Interoperability

  • Trello + Google Sheets and Drive
    • Connecting dashboards to control sheets for better visibility
    • Automating reporting mechanisms and file uploads
    • Drive integration strategies and version control management
  • Trello + Gmail and Calendar
    • Automated delivery of reminders and system notifications
    • Ensuring synchronization between delivery dates and task assignments
  • Applied Case Study: Managing collaborative projects in Trello with automated dashboards in Google Sheets

3. QuickBooks Integration and Automated Communication

  • QuickBooks + Google Workspace
    • Automated generation and export of financial reports
    • Budget oversight and reconciliation via Sheets
  • QuickBooks + Trello
    • Associating projects with cost centers for financial monitoring
    • Automatic task status updates linked to budget progression
  • Introduction to WhatsApp Business API / Twilio / WATI
    • Core concepts and available integration options
    • Key use cases: task alerts, billing reminders, and client follow-ups
    • Practical workflow: 'Event in Trello or QuickBooks → automatic message via WhatsApp.'
  • Combined Case Study: Project completion → accounting entry → automatic client notification via WhatsApp

4. Security, Governance, and Deployment

  • Security and Access Governance
    • Secure authentication methods (OAuth, tokens)
    • Managing roles, permissions, and data protection standards
  • Monitoring and Maintenance
    • Tracking active automation flows
    • Handling errors and managing alerts
    • Ensuring scalability of integrated systems
  • Documentation and Continuous Improvement
    • Maintaining an integration registry and adhering to best practices
    • Conducting impact assessments using efficiency KPIs
  • Final Practical Project: Designing a comprehensive workflow that combines Trello, QuickBooks, Google Workspace, and automatic WhatsApp notifications

Requirements

  • Familiarity with the core features of Trello, QuickBooks, and Google Workspace
  • Active access to these platforms to participate in practical exercises

Target Audience

  • Operations coordinators and management teams
  • Administrative and finance personnel
  • Project leaders and professionals driving innovation or digital transformation initiatives

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