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Course Outline

This course closely mirrors the Team Members’ version (see separate outline), with the following additions:

  • A new module titled: Leadership vs. Management, which explores:
    • The similarities and differences between Leadership and Management, and the characteristics that define a Great Leader versus a Great Manager
    • Various management styles
  • An additional module titled: Delivering Change, which covers:
    • Factors that determine why change succeeds or fails
    • Core principles of change
    • Resistance to change, including scenarios where resistance can be advantageous
 14 Hours

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