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 Duration 21 hours

Course Outline

Introduction to MSP and Programme Thinking

  • Distinguishing between a program and a project, and understanding the value of program management
  • Core MSP principles and the concept of transformational flow
  • An overview of the programme lifecycle: identification, definition, and benefits management

Programme Governance and Organisation

  • Defining programme structure, key roles, and responsibilities (including SRO, Programme Manager, and Board)
  • Setting up a Programme Management Office (PgMO)
  • Establishing decision-making processes, reporting lines, and escalation paths

Vision, Blueprint, and Benefits Management

  • Defining the vision and strategic outcomes
  • Designing the blueprint and the target operating model
  • Identifying, mapping, measuring, and tracking benefits

Programme Planning and Delivery Approach

  • Developing the program plan and delivery roadmap
  • Integrating workstreams and projects, while managing dependencies and sequencing
  • Addressing scheduling, resource planning, and capacity considerations

Stakeholder Engagement and Communications

  • Conducting stakeholder analysis and developing engagement strategies
  • Planning communications and fostering change readiness
  • Managing resistance and strengthening sponsor commitment

Risk, Issue, and Assurance Management

  • Identifying and escalating programme-level risks and issues
  • Defining assurance roles, managing internal and external assurance, and ensuring audit readiness
  • Developing contingency plans and providing decision support

Financials, Benefits Realisation, and Value Management

  • Building the business case and implementing financial governance
  • Monitoring benefits, measuring outcomes, and calculating ROI
  • Maintaining cost control, forecasting, and rebaseline practices

Quality, Configuration, and Change Control

  • Applying quality management approaches specifically for programs
  • Managing configuration and change control across integrated projects
  • Utilizing standards, templates, and knowledge management to ensure repeatability

Transition to Business-as-Usual and Programme Closure

  • Planning for handover, sustainment, and operational acceptance
  • Executing closure activities, including benefits review, lessons learned, and documentation
  • Integrating outcomes into standard business-as-usual processes

Practical Workshop and Case Study

  • Scenario exercise: designing a program governance model and benefits map
  • Group presentations followed by peer and instructor feedback
  • Creating an action plan to implement MSP practices within the participants’ organizations

Summary and Next Steps

Requirements

  • A solid grasp of project management fundamentals
  • Practical experience working within or supporting project and program environments
  • Knowledge of organisational change concepts

Target Audience

  • Current Programme managers and aspiring program managers
  • Sponsors, senior responsible owners (SROs), and portfolio managers
  • Staff from Programme offices, change managers, and delivery leads

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