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 Duration 14 hours

Course Outline

Positioning and AI-Assisted Content Creation

  • Establishing academic, institutional, and brand positioning strategies
  • Leveraging AI to draft persona-centric content for web, email, and social media
  • Maintaining brand voice consistency and quality control through AI editing tools

Public Relations and Reputation Management

  • Utilizing AI-driven listening tools to monitor online reputation
  • Proactive PR: Employing AI for media outreach and drafting press materials
  • Developing crisis planning and response playbooks enhanced by AI alerts

Digital Marketing Optimization and Analytics

  • Implementing segmentation and targeting via ML-based clustering
  • Conducting A/B testing, uplift modeling, and attribution analytics for campaigns
  • Streamlining automated creative testing and budget optimization workflows

Innovation in Educational Products and Services

  • Identifying product opportunities through data-driven discovery
  • Designing microcredentials, blended learning offerings, and AI-enabled services
  • Applying rapid prototyping and pilot evaluation frameworks

Enhancing Academic Programs with AI Differentiators

  • Integrating AI features into curricula and student support services
  • Communicating program value using AI-generated evidence and outcome data
  • Establishing partnership models with industry players and AI vendors

Internal Communication, Change Management, and Digital Culture

  • Fostering internal buy-in for AI initiatives
  • Addressing training, governance, and ethical considerations in AI usage
  • Developing roadmaps for capability building and role adaptation

Events, Outreach, and Stakeholder Engagement

  • Designing academic and outreach events with AI enhancements for logistics and personalization
  • Employing school engagement strategies and relationship mapping informed by AI insights
  • Measuring event impact and follow-up conversion through analytics

Capstone: Strategic Plan for an AI-Enabled Marketing Initiative

  • Group design project: defining objectives, selecting tools, setting KPIs, and creating a rollout plan
  • Presenting the strategic plan and receiving peer feedback
  • Outlining an implementation roadmap and identifying quick wins

Summary and Next Steps

Requirements

  • Foundational knowledge of marketing principles
  • Practical experience with digital channels is advantageous
  • A willingness to embrace AI-driven tools and workflows

Target Audience

  • Marketing managers within higher education institutions
  • Leaders in institutional communications and public relations
  • Program directors and members of innovation teams

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