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Course Outline

Module 1: Fundamentals of AI in Sales

  • Understanding AI and its transformative impact on the commercial sector
  • Essential AI tools and concepts for sales professionals
  • Practical examples demonstrating immediate AI value in sales workflows

Module 2: Enhancing Productivity with AI

  • Automating standard administrative and communication tasks
  • Leveraging AI assistants and chatbots for internal and external communications
  • Utilizing templates and prompt patterns for typical sales interactions and follow-ups

Module 3: Data Preparation and Market Intelligence

  • Structuring sales and market data for analysis, including cleaning, enrichment, and integration
  • Employing Excel and ChatGPT to derive insights and consolidate qualitative data
  • Introduction to Power BI for dataset connectivity and rapid report generation

Module 4: Predictive Analytics for Sales and Market Dynamics

  • Basic forecasting techniques for short-term demand (1–4 weeks) and their application
  • Applying Excel’s native forecasting and AI-assisted features
  • Interpreting model outputs and effectively communicating uncertainty to stakeholders

Module 5: Go-to-Market Strategy and Competitive Analysis

  • Utilizing AI for competitive intelligence and market scanning
  • Segmenting customers and prioritizing accounts through AI-driven heuristics
  • Practical case study: identifying competitive keywords, positioning, and opportunity signals

Module 6: Dashboard and Visual Report Development

  • Design principles for impactful sales and market dashboards
  • Hands-on creation of Power BI visuals for sales KPIs, pipeline health, and market trends
  • Integrating narrative insights via AI-generated summaries and highlights

Module 7: Practical Applications and Case Studies

  • Real-world use cases from leading organizations and SMEs
  • Discussion on mapping similar tactics to participants’ specific business contexts
  • Group exercise: adapting a case study to your operational environment

Module 8: Practical Session — Developing a Simple Workflow

  • Guided practice using ChatGPT, Excel (AI features), and Power BI on a sample dataset
  • End-to-end exercise: data ingestion, insight generation, dashboard creation, and action checklists
  • Workflow presentations and peer feedback sessions

Module 9: Adoption Strategy and Future Steps

  • Checklist for implementing AI workflows in sales teams, covering data, roles, and governance
  • Reusable quick-start templates, prompts, and dashboard packs for participants
  • Roadmap for scaling AI-assisted sales practices and measuring impact

Requirements

  • Basic understanding of sales and marketing principles
  • Proficiency in using Excel or similar spreadsheet tools for data tasks
  • Familiarity with dashboards or reporting tools is advantageous but not mandatory

Target Audience

  • Sales professionals and account managers
  • Marketing analysts and business development personnel
  • Product managers, commercial strategists, and key decision-makers
 14 Hours

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