Cursuri NICE Robotic Automation

Robotic Process Automation (RPA) refers to software that helps automate tedious desktop tasks, such as routine, schedule-based work that requires little subjective analysis or human decision-making. Some examples include filling out forms, performing calculations and processing orders. These tasks tend to be error-prone and time-consuming, and often impact employee moral in a negative way. NICE Robotic Automation is an RPA solution that allows menial tasks to be handled by a 'robotic workforce' who is able to complete such clerical tasks quickly, accurately, on-time and at reduced costs. This frees employees to focus on high-value, creative, critical-thinking work. In this instructor-led, live training (onsite or remote), participants will learn what RPA is and how it can be implemented within an organization. Different RPA tools and approaches are examined, then hands-on implementation exercises are carried out in a simulated front and back office setting using NICE Robotic Automation. By the end of this training, participants will be able to:

• Evaluate and select which processes and workflow are most appropriate for RPA.
• Automate select cases of repetitive, time-intensive manual processes.
• Configure and monitor Nice Robotic Automation in a production setting.
• Present proposal and feedback on RPA results to management.
• Scale an RPA system to match growing needs.

Format of the Course

• Interactive lecture and discussion.
• Lots of exercises and practice.
• Hands-on implementation in a live-lab environment.

Note

• This is NOT a certification training. NobleProg is not affiliated with Nice and does not offer this training on behalf of Nice. To learn more about certification training options, please visit: https://www.nice.com
• To request a customized training for this course, please contact us to arrange.