Course Outline
Coaching and Mentoring – Key Processes in People Development
- The role of developmental conversations in organisations
- How coaching and mentoring support performance and engagement
Understanding the Differences
- Coaching vs. mentoring: purpose, scope, and outcomes
- Common misconceptions and overlaps
Skills and Competencies for Coaching
- Building rapport and psychological safety
- Questioning techniques and active listening
- Feedback and reflection
Skills and Competencies for Mentoring
- Sharing experience and guiding career growth
- Supporting professional identity and decision making
Career Stages and Development Interventions
- Matching methods to levels of experience
- Case studies and practical role-plays
Developed Skills
- Recognising and applying coaching vs. mentoring approaches
- Active listening and question formation
- Paraphrasing and constructive feedback
- Understanding organisational adulthood and maturity models
- Building a contingency plan for continuous development
Requirements
Target Audience
- Managers and team leaders
- HR and L&D professionals
- Internal trainers and mentors
- Anyone interested in developing others within the organisation
Testimonials (5)
Body scan
Piotr Chwiedziewicz - Grupa OLX
Course - Mindfulness for Business Professionals
It was nice to know more about EQ
Itzel Hernandez Diaz
Course - Emotional Intelligence (EQ)
The balance between the theoretical part and the exercises.
Andreea Sandu - Orange Services
Course - Strategic Thinking & Managers development
Sharing experience
Eugeniu
Course - Stress Management Workshop
I liked the involvement of the trainer and how her energy involved also the participants, the training was interesting, with many practical supporting facts and examples, practical exercises. It was great!