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Course Outline
Session 1
Elements of Strategic Thinking:
- Advantages of strategic thinking
- Critical thinking versus creative thinking
- Developing types of thinking
- Errors in strategic thinking
- Distribution of resources
Session 2
Team Characteristics
- Types of relationships within work teams
- Types of members within groups
- Balance of expectations: Expectations of managers versus the expectations of those around them
- Difficulties within teams (conflict management)
Session 3
Managerial Interpersonal Skills
- Differences between leaders and managers
- Types of managers
- Communication style
- Understanding the emotions and feelings of others
Session 4
Tools for Effective Management
- Time management (the sense of urgency)
- Tools in time management
- Difficulties and limitations in the time management process
- Situations where negotiation is the solution
- Types of negotiators (how to become effective negotiators)
Session 5
Decision Making
- Types of decisions
- Characteristics of the decision-making process in leadership
- The context in the decision-making process
- Errors in decision-making processes
Session 6
Team Evaluation
- Advantages and difficulties in the evaluation process
- Factors that can influence evaluation
- Communicating results
- Encouragement and guidance
- Setting objectives
- Motivating teams to achieve objectives
Session 7
Analysis of the Current Business Environment and Influencing Factors
- External context analysis
- General context analysis
- Factors that have an impact on development
- Customer analysis and how their needs can be understood
42 Hours
Testimonials (4)
The games, the approach, the structure, the essence of it and the people
Daniel Mande - Orange Services
Course - Strategic Thinking & Managers development
Lessons/subject touched Trainer's teaching strategies The practical and theoretical parts equals
Simona - Orange Services
Course - Strategic Thinking & Managers development
the exercises
Beatrice Nicolau - Orange Services
Course - Strategic Thinking & Managers development
The balance between the theoretical part and the exercises.