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Course Outline

Learning Outcomes

  • Gain a clear understanding of the components, operations, and key processes of a Quality Management System
  • Recognize the relationship between ISO 9001 and other relevant standards and regulatory frameworks
  • Comprehend the methodologies and techniques employed in the deployment and management of a QMS

Pedagogical Approach

  • Interactive lectures supported by practical inquiries and case studies
  • Hands-on exercises that incorporate illustrative examples and group discussions
  • Mock examinations designed to mirror the actual Certification Exam format
  • Day 1: Overview of quality concepts, QMS fundamentals, and ISO 9001 Clauses 4–6
  • Day 2: Coverage of ISO 9001 Clauses 7–10 and the final certification exam

The examination fully complies with the criteria of the PECB Examination and Certification Programme. It evaluates proficiency in the following domains:

Domain 1: Core concepts and principles of quality management and QMS as defined by ISO 9001

Domain 2: ISO 9001 requirements for a quality management system — Clauses 4 to 10

 14 Hours

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