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Course Outline
Day 1: Fundamentals of ISO 9001 and Starting the QMS Implementation
- Course objectives and structural overview
- Introduction to ISO, management systems, and the ISO 9000 family
- Core concepts of quality and QMS under ISO 9001
- Initial steps in launching the QMS implementation
- Leadership roles and organizational commitment
- Formulating the quality policy
- Defining roles, responsibilities, and authorities
Day 2: Developing the QMS Implementation Plan
- Understanding the organizational context
- Defining the scope of the QMS
- Strategies for addressing risks and opportunities
- Setting quality objectives
- Managing change effectively
- Allocating resources
- Ensuring competence
Day 3: Executing the QMS Implementation
- Fostering awareness and effective communication
- Managing documented information
- Handling requirements for products and services
- Product and service design and development
- Managing external providers (outsourcing)
- Production and service provision
- Monitoring, measurement, analysis, and evaluation
Day 4: QMS Monitoring, Continuous Improvement, and Audit Preparation
- Conducting internal audits
- Performing management reviews
- Addressing nonconformities and implementing corrective actions
- Driving continual improvement
- Preparing for the certification audit
- Course conclusion
Day 5: Certification Examination
Requirements
Participants should possess a foundational grasp of ISO 9001 and a solid understanding of implementation principles.
35 Hours
Testimonials (2)
I enjoyed the quizzes, and Driton's style of teaching.
Chloe - SEEC MM Ltd.,
Course - ISO 9001 Lead Implementer
The training was well put together & very informative.