Course Outline
- The importance of the appraisal interview in the process of human resource management.
- Periodic and ongoing evaluation.
- Advantages of using a formalized appraisal interview.
- Preparation for the appraisal interview.
- Collecting information and arguments
- Recognition of employees' needs
- Purpose of the appraisal interview
- Scheduling an appraisal interview
- Structure
How to conduct an effective appraisal interview
- causes of evaluation errors
- how to limit subjectivity in evaluation
- appraisal interview styles
- providing and receiving feedback
- formulating constructive criticism and praise
- setting goals and creating development plans
- having a conversation with a "difficult" employee.
Effective communication during the evaluation interview.
Building a map of competences based on an appraisal interview.
Employee development planning.
Manager actions between periodic appraisal interviews.
- Arrangement after the interview
- Conclusions for the future
- Conversation evaluation
- Consistent enforcement of the terms of the conversation
Requirements
The course is general in nature and participation in it does not require specialist knowledge
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