Course Outline

Session 1 – Elements of Strategic Thinking

  • Benefits of strategic thinking
  • Critical thinking versus creative thinking
  • Developing different types of strategic thinking
  • Common mistakes in strategic thinking
  • Resource allocation

Session 2 – Leadership Challenges

  • Balancing expectations: leaders’ expectations of others versus others’ expectations of leaders
  • Traits of a successful leader
  • The “cubic model” of leaders in modern organisations
  • Managing change (including conflict management), time management, coaching and mentoring
  • The need for conflict, causes of conflict, confrontation vs avoidance
  • Problem-solving: methods and action strategies

Session 3 – Leader’s Interpersonal Skills

  • Key interpersonal abilities required for leadership
  • Communication styles
  • Understanding others’ emotions and feelings
  • Asking questions, giving feedback, paraphrasing and contextualising
  • Encouraging communication; delegation (the art of delegation, when to delegate, supervision and monitoring)
  • Managing change (including conflict management), time management, coaching and mentoring

Session 4 – The Power of the Team

  • Leadership versus management
  • Mission versus vision
  • Characteristics of team members
  • Negotiating within diverse teams (when to negotiate, advantages and limitations)
  • Optimal placement of people within teams

Session 5 – Decision Making

  • Types of decisions
  • Characteristics of decision-making processes in leadership
  • The role of context in decision making
  • Common errors in decision-making processes

Session 6 – Team Evaluation

  • Advantages and challenges in the evaluation process
  • Factors that may influence evaluation
  • Communicating evaluation results
  • Encouragement and guidance
  • Setting objectives
  • Motivating teams to achieve goals

Session 7 – Analysis of the Current Business Environment and Key Influencing Factors

  • Analysing the external context
  • Analysing the general business context
  • Identifying key factors that impact development
  • Understanding clients and how to identify their needs

Requirements

No specific prerequisites

 42 Hours

Number of participants


Price per participant

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